Question about Polycom 2200-08681-001 Microphone

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The external microphone (P/N 2201-20250-002) has stopped working. Our connection cord runs underground to the Polycom system. Anyway to check if it's the unit or the connection?

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ajaybcd
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SOURCE: I have polycom 7000 with

Verify the uplink / download bandwidthon the broadband link.Broadband link do not have symmetrical upstream/downstream speeds. Perform test to verify.
Try non-peak hrs.
Check if latency is consistent.

Posted on Oct 14, 2010

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SOURCE: SoundStation VTX 1000: VTX 1000: can I use my existing Polycom extended microphones...

mic solution

Posted on Dec 13, 2010

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1 Answer

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No sorry it does not.
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this unit requires POTS (plain old telephone service) .. thats the normal phone jack that you would find in your home ..the base station is connected to that via a standard phone cord .. if you have digital phone service (many businesses) then you would need a digital adapter (availible from polycom) .. or you can connect it to most Cell phones via a standard 2.5mm sterio (headset) cable.. (male/male)
you can view these things here
http://www.officedirectinc.com/Phones/poly2w.htm

the "EX" in your part number indicates that its expandable . you can add up to two wireless microphones

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The issue isn't exactly resolved. This appears to be due to an incompatibility of the Polycom Se-225 on our Meridian 1 phone system. But Converse handsets with MWI work fine. I have a partial solution by disabling the lamp (LPD on class-of-service), while leaving MWA setting. This allows the interrupted dial-tone when the user lifts the handset.

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Conference call with a Polycom SoundStation EX


The conferencing capability to bridge 2 (or more) external stations comes from the telephone equipment/service that you have purchased. Either you are behind a PABX or Electronic KSU, which provides multiple phone service to your office, or you purchase conferencing capability from your local telephone provider (Verizon, AT&T, etc). In either case, the way to initiate a conference call would be the same as when you would have a desktop/office phone and establish a conference/bridged call to external parties. Usually this occurs by having one party on the line, flashing the disconnect button momentarily, getting a new dial tone, dialing and connecting to a second party, then flashing the disconnect button again, which signals the equipment to bridge those two calls to your station.  On the SoundStation EX there is a Flash button that provides that capability of momentarily flashing the disconnect button.  Try and see if that works. If not, then you will need to make arrangements to purchase the external equipment or service from your provider.  If you have the PABX or electronic KSU, it may also be a configuration option that you will need to have your support person for your telephone system, activate for that station connected to the SoundStation EX. Hope that helps. 

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1 Answer

No sound transmitting from Soundstation EX wireless mic # 2201-00699-002


confirm that you select aux input in your soundstation2.-if your problem excit change audio cord between receiver output and the aux.

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2 Answers

LCD Display keeps flashing "INITIALIZING"


It needs to be plugged into a properly configured Avaya Definity digital port / wall jack. (NOT a regular telephone line as this can damage the polycom!!!) Does another Avaya digital phone work in that jack? If it does then call polycom for a RMA and eturn the phone under warrenty. If another Avaya digital phone does also does not work you need to check the PBX configuration or there is a wiring error at the jack or the PBX.

Jul 10, 2007 | Polycom SOUNDSTATION2 AVAYA 2490...

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