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I have been locked out of my account on hotmail an i dont knw my secret answer what do i do?

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Open a new hotmail account.

Posted on Jun 02, 2008

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1 Answer

Yuo receive authorization code enter


Hi,
You should try recovering you hotmail account by mobile number , or by any other email linked with or by answering the secret question u might had set. Try to use the recovery options or send a Ticket to NGD.

Thanks.
Hotmail Support

Dec 11, 2013 | hotmail.com Computers & Internet

2 Answers

My hotmail account has be hacked, how do l get it back and how to l recover all my contacts within it


Just go to Hotmail.com and go for forgot password and then from it...enter your email and and then your secret answer....

Jan 15, 2012 | hotmail.com

2 Answers

Hello, someone hacked my password on hotmail. I don't know how to create a new password to be able to get back my messages on hotmail. Can you help me please ?You can answer me on the adress :...


Hi there! :) if you can't log in to your hotmail account you need to do this steps :)
Click your email link in Hotmail. Click on the words "Forgot Password" found under the sign on link. On the next page, there are two ways to reset your lost password, "Verify Information and Reset Password Online" or "Send Reset Instructions to my Email Address".
2.Answer the questions on the next page. This is the information you provided to Hotmail when you signed up for your account. Enter your country, state and zip code and the answer to your secret question.
3.Choose a new password. Make sure this is something you can remember but is hard for someone else to guess.
4.Ask Hotmail to send the password reset information to your email if you do not remember the answers to the secret question. An email will arrive at the alternate email address you provided during registration.
5.Open the email and click on the link. Follow the instructions to change your password.
6.Confirm your new Hotmail password by signing into your Hotmail account. Save your new password in a safe place
hope it works :)

Sep 28, 2011 | Dell Computers & Internet

1 Answer

Having problem with getting hotmail passing my name & password


Hi, Resetting password in Hotmail is a little tricky. Here are the steps that you can do:
  • Go to the Windows Live Hotmail Reset password page
  • Type the Email address that you want to reset
  • Carefully type the captcha characters on the box
  • Click next or continue
  • Answer the account information and answer the secret question.
  • Click continue.
  • (IT would be advisable to change your password periodically to avoid issues with the password.)
  • If Hotmail still log you into your account automatically and you want to change your (forgotten) password, click Send yourself a password reset e-mail message. and click Send Message.
  • If you have provided an alternate email (try creating a temporary alternate email address to retrieve the email to reset your password) for your Windows Live Hotmail account, you can also send the password reset email to that address. Choose Send yourself a password reset e-mail message. and click Send
  • IT will ask some information about your location (in case your out of the country) and update the secret question and secret answer. and continue.
  • now you should be able to enter a new password, confirm the new password and continue then done.
Some of the options vary in location. Hope this tips will help you log in again. Cheers!!

Sep 13, 2010 | Computers & Internet

1 Answer

I am locked out of my hotmail account and don't know my secret answer help!!!


You can request microsoft to send you a new password to your other registered email id while setting up the account

Jun 05, 2010 | Computers & Internet

1 Answer

I have a hotmail account that was hacked into and now I am locked out and don't know what to do. Can you give me a suggestion.I was sent a mail from supposedly the hotmail staff stating that if I didn't...


Report an abuse to Hotmail for your mail account. They will ask you some questions about secret answer and eventually they will be able to give your account back

Jun 05, 2010 | Computers & Internet

2 Answers

I dont know where to find my secret question for my xbox 360


If you go to the Hotmail website you will see 'Forgot your password?' link under where you would normally enter your password.

From here you input your e-mail address, the security code generated and the next section will give you 2 options on how to reset your password :

Use my location information and secret answer to verify my identity
or
Send password reset instructions to me in e-mail

If you know your secret question you can input in there and hopefully you can then reset your password.


If not then you'll have to e-mail Windows Live customer services regarding this situation and they'll probably ask obscure questions like :
- If you have MSN messenger contacts and if so who are they
- If you've used an Xbox 12 Month Prepaid Card what is the Serial number
- What were your recent emails, recent contacts via email etc,
- IP Address when logging in to the account or of your 360.

Apr 18, 2009 | Microsoft Xbox 360 Console

15 Answers

Dont remember my secret question answer


Where did you first meet your spouse?

Oct 19, 2008 | Yahoo Mail

1 Answer

My hotmail account is hacked


I would suggest emailing the hotmail customer support center about it. If you can prove to them it's your account they will most likely get you back in. At least doing that worked for me once. I emailed and told them anything and everything I could remember about what was in my account, specific emails etc. Good luck:)

Aug 01, 2008 | Compaq NX6110 TFT XGA Notebook

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