Question about Canon PowerShot SD600 Digital Camera

1 Answer

Lens won't go back into the camera - Canon PowerShot SD600 Digital Camera

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 11,967 Answers

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Oct 14, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Lens error restart camera canon SX10IS


Here are some troubleshooting steps for a lens error. And here's a video summary of those steps:

Jan 23, 2013 | Canon Cameras

1 Answer

Shutters on the lens won't fully open


Stuck automatic lens covers are fairly. But usually it's very easy to fix, without even opening the camera. See this link for troubleshooting steps for this problem.

Dec 14, 2012 | Kodak EasyShare C633 Digital Camera

1 Answer

Camera lens won't shut


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error" (older Canons), "ACCESS" error (Sony), "Zoom Error" (Fuji), "Lens Obstructed" (Kodak), "lens error, restart camera" or just "lens error" (nearly all camera makers lately use this variation). Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

Jul 28, 2012 | Samsung Digimax S500 Digital Camera

1 Answer

I have a Canon EOS 550D camera fitted with a Canon Zoom Lens EF-S 18-200mm lens. I bought both together sometime early in 2010 from London Camera Exchange, Nottingham. I am not in Nottingham at the moment,...


Just a thought - are your Image Stabilizer and Auto Focus switches On or Off?
Might be worth experimenting with them.
Otherwise, sorry, can't help.
May be necessary to contact your vendor.

Aug 09, 2011 | Canon EFS 18200mm f3556 IS Zoom Lens + UV...

1 Answer

I have a Canon T50 film camera and one of my lenses (a 50mm) won't go back on. It's the lens that was attached when the camera was given to me, but now it won't go back on.


If you are putting it on correctly and it won't attach then something on the lens mount must have been damaged. Take the camera and lens to a camera or electronics store that does service work to see if it can be repaired.

Jul 30, 2011 | Cameras

1 Answer

Hi I slipped in the garage and dropped the camera when it was on==batteries came out and lens of course didn't fully retract. Put batteries back in and the green light comes on and beeps but won't...


Sorry about your moms camera Terry... but it sounds like it needs the lens replaced. If the lens is stuck out at an angle you can *SNAP* the inner lens section back into place if you're lucky, and it will work again like normal.

I don't know your model, but a refurb lens can usually be installed for about $75 including return shipping. You should check the replacement cost of a used camera and see which is cheaper in the long run.

Hope this helps!

Thomas Drayton
Owner, Darntoothysam.com Digital Camera Repair

Jul 25, 2011 | Samsung Cameras

2 Answers

I dropped the camera and the zoom lens got off line. It won't close or go back in the camera. It looks stuck and I tried pushing it in but I'm afraid that I might push hard that it'll break...


The lens may be fixable but most likely will need to be replaced.
If the lens is stuck straight or won't come out at all it needs to be replaced.
If the lens is stuck at an angle then you may be able to snap it back to the center by pressing the edge of the lens back towards center while holding on the outer ring of the lens.
Hope this helps!

Thomas Drayton
Owner, www Darntoothysam com Digital Camera Repair

Jul 21, 2011 | Canon PowerShot SD1200 IS / Digital IXUS...

1 Answer

Message: Lock lens aperture ring at minimum aperture (largest f-number) I think I'm doing this but the message won't go away and the camera won't work.


You must lock the aperture ring to f/22, so the camera can engage the aperture adjustment lever on the lens. Then, you can change the aperture with the command wheel.

When you change the aperture with the command wheel the aperture ring on the lens doesn't move when the camera actually adjusts the lens aperture.

Take the lens off and locate the aperture adjustment lever on the lens mount.

Unfortunately, this won't work with older AF lenses. So if you are using an older lens, the only thing you can do is change the camera setting to M (Manual) to adjust the aperture on the lens yourself.

May 16, 2011 | Nikon D60 Digital Camera

Not finding what you are looking for?
Canon PowerShot SD600 Digital Camera Logo

Related Topics:

75 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

kakima

Level 3 Expert

102366 Answers

TC CAMERA REPAIR.Com...

Level 2 Expert

169 Answers

old marine
old marine

Level 3 Expert

1973 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...