Question about Brother IntelliFax-2820 Laser Fax

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I have a blank line running down the left side of all my faxes and copies. I have changed the toner and installed a new drum. Still having the problem.

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  • joseph_bilja Oct 14, 2010

    OK, the only roller I see is below the drum and it is gray and soft , or "spungy" ,is that the roller?

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  • 19 Answers

You most likely have toner on the roller, which should be just above or below the drum, clean this by spraying some window cleaner on a paper towel, or lintless rag, and rubbing the roller clean, make sure to get all foreign particles of roller before closing and trying to print.

Posted on Oct 14, 2010

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1 Answer

Black line down left side of sheet, if i'm copying a page that is and i can't get rid of it no matter what i try i've changed the drum and the toner and still get a line down the whole sheet


If the received fax's are ok and there is no line; and you only get the line when you make a copy....I assume the people you send to are also getting the black line down the page,?? then the problem is in the optics...favorite is some kind of dirt, glue, or corrector fluid on the glass that the original passes over when you make the copy.

Aug 20, 2010 | Office Equipment & Supplies

1 Answer

WHEN COPYING OR RECIEVING FAXES THE PAGES ARE BLANK. TONER STILL HAS SOME LEFT IN IT. Is this a bad drum?


Could be or the toner is to low to pick up. DR-200 drums only have copie live of around 9 thousand copies. Hope this helps

Aug 13, 2010 | Brother IntelliFAX 2600 Fax

1 Answer

Have a Okifax 5400 - changed toner and drum but still getting blank line down side of the page. Any way to fix?


clean the LED array with a soft cloth or tissue or the alcohol wipe that comes with new toner cartridges if you still have it. open the cover to expose the drum on the bottom side of cover is a black bar(LED ARRAY) as wide as the drum but about a half inch thick wipe the bottom side that will face the drum when the cover is closed

May 21, 2010 | Office Equipment & Supplies

1 Answer

Leaving a wide black line in right hand side of transaction


Pop open the fax document feeder, and look for a glass strip about 1cm wide, that runs from left to right across the machine.
You will probably see a few spots of dirt, or more commonly, a blob of white liquid paper stuck on the glass, on the side of the machine that corresponds to the black lines on your fax.
Clean this glass strip gently, using a soft cloth dampened with a mild detergent. I often use diluted windex. You may need to scrape liquid paper gently with your fingernail. Close the cover.

Next, put a blank sheet into the feeder and make a copy of the blank page. If you have cleaned it properly, the copy will be blank as well. If you still have a line, align it with the feeder and use this as a guide to show you where the glass may still have some **** stuck on it.

Good luck!

Dec 04, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Thick Dark Line on received and copies of faxes


don't know the model of machine, but usually caused by the drum unit or toner cartridge. many machines have both drum and toner in 1 unit. try replacing.

Nov 18, 2009 | Televison & Video

1 Answer

Had toner life end message. Replaced toner and drum with oem,machine reset but now just making blank copies. Tried to print internal report that's blank too


To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered On, open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press 1,0 .
5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
6. Close cover and see if Toner Life End error message has gone.
Please note that this must be done with a new cartridge so the unit will see that there is toner in the cartridge.

Aug 01, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

It has plenty of ink and the drum is good but it stopped printing


All blank pages could either mean: On the scanner side: * Mechanical error, you'll need to perform service on it to reanimate it again. * You can check if it is on the scanner side by printing a test page on the printer. If it prints fine, the problem is in the scanning process.
On the printer side: * Dirty connectors between toner/drum unit and machine. Remove the toner/drum package and clean the metallic cylinders on the left and right side of the toner/drum unit, then reinsert package into machine. * Bad toner and/or drum unit. Replace should solve it. * Mechanical error, you'll need to perform service on it to reanimate it again. * You can check if it is on the printer side by either scanning to a connected PC or sending a fax to someone. If the scanned/faxed page looks fine on the pc/fax that receives the fax, the problem is in the printing process.

Jun 02, 2009 | Brother MFC 9700 All-In-One Laser Printer

1 Answer

Blank Streak down left side of copy


One way to tell is to take out the toner cart and shake it, reinstall and test run. If it comes out better you may be running out of toner in the cart and will need to replace it shortly. The drum and toner cart on this machine are in the same unit.
Hope that helps...
Lbcoaster

Jun 27, 2008 | Canon PC-795 Copier

1 Answer

Black line need help


where you insert the drum, look in the machine on top there is a glass wipe it

Jan 22, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Blank lines on paper


Maybe

 

Toner cartridge low?

Shake gently and do another test is image improved?

 

If so replace Toner.

 

Failing this does lines disappear when using old drum again?

Oct 15, 2007 | Brother IntelliFax-2820 Laser Fax

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