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Hp laserjet 4250n paper jam in 13.01.00

My hp laserjet 4250n was working perfect but i have blown dust when i start to use it it gives messege says paper jam in 13.01.00 help me how to fix this problem

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  • Anonymous Aug 19, 2008

    Amigos veo que este problema es muy comun en las Laser jet HP.Alguien tiene una solucion para este error

  • gowthaman198 Sep 08, 2008

    when the printer is switched on its come to ready state.then i go to print the print menu map thats time the printer running then indicate 13.01.00 paper jam in tray2.printer model hp laserjet 4250

  • mdibrahim Sep 15, 2008

    My hp laserjet 3800n was working perfect, when i give above 50 number of print it's start to use it it gives messege says paper jam in 13.01.00. help me how to fix this problem

  • bkeefer Apr 03, 2009

    I put a full maintenance kit into the printer including tray rollers. And even swapped tray 2 with tray 3. if i lift the lid and close it, the printer will print 2-3 more pages and then give the paperjam error again. Any ideas?

  • Anonymous Mar 16, 2014

    jam

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6 Answers

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According to the manual: "A 13.01.00 error message indicates that the media did not arrive at the pre-feed sensor (PS102) within the specified time." That usually means that the rollers fail to pickup the paper from Tray 2. Usually, cleaning the paper feed roller in the 500 sheet tray should fix this. While blowing out dust, you may have coated this roller with paper dust. A quick way to double check this is to power cycle the printer & try to print from Tray 1, the MP feeder tray (unless Tray1 has rarely or never been used...it might be a little tempermental as well). Regardless, this error is very common & is usually fixed by cleaning. Depending on usage, this roller is considered a customer replacable item (Part # RM1-0037-000CN) with a life expectancy of more than 200,000 pages. There are 3 of that type roller in the printer, but the one in the tray is usually the 1st one to fail. Hope this helps!

Posted on Jun 02, 2008

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13.01 error is sometimes caused by the sensor spring behind tray1 paper pickup that is attached to the paper feed assembly position the spring back to its original position. remove tray 1 assembly to get to the paper feed assembly. look at the detachable sensor with a small spring attached to it.. simply pull the spring back up to give it tension.

Posted on Nov 11, 2009

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13.01.00 jamin tray 2 + 4250

Posted on Dec 13, 2009

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In my case, the cause of the 13.01 error was due to the RM1-0036-020 Paper Pick-up roller being accidentally placed backwards during the installation of a maintenance kit (douh). Once identified, reoriented the roller and locked into place - error cleared and happy printer.

hp laserjet 4250n paper jam in 13.01.00 - 2_12_2013_1_17_45_pm.jpg

Posted on Feb 12, 2013

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I cleared this problem by using the new fuser unit-check online new maintenance kit will help!
Sonny

Posted on Jun 24, 2010

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The problem is possibly dust on the paper pickup roller. Clean with shellite, dry with cloth & test.

Posted on Nov 02, 2009

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Here's a video Harshit kumar suggested as a solution to your problem from YouTube:


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Is there any text to indicate what this light refers to?

In general, you might want to remove paper trays, and use a compressed air can to spray inside the printer, especially the paper path. Oftentimes, paper dust will impede a photo-optic sensor, and keep an indicator light lit when there i no real reason for it. It can also give you a paper jam indication when there is none.

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This is caused either by the fuser or the tonercartridge.

The most common cause is the tonercartridge.
You can test this by forcing a paperjam to stop the paper just after the toner but before the fuser.

To force a paper jam print you can print a page from the manual feed tray and as the last third of the page enters the printer opening the door causes it to halt.

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Hp 4250 laserjet is noisy and has numerous jams. page count is 137,619 maint kit has 39% left when searching event # 13.05.00 Fuser output paper late jam


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Try taking out the toner cartridge and seeing if you see any more bits of paper. Also open up the back panel and see if you see anything there.

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My hp laserjet 4250n was working perfect but when i give above 50 number of print it's start to use it it gives messege says paper jam in 13.01.00 help me how to fix this problem

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try this
1.when the printer start print turn off the printer after the paper go on side the printer to make paper jam
2.open the printer and pickup the paper out slowly
3.see the print area on the paper if the black par appears on the paper that mean the drum unit faulty if not the fusser unit faulty

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Put a maintence kit in your machine, easy install, everything just clicks in, Every 200 000 prints it should be done, it includes the fuser, all feed rollers, sep pad and transfer roller.

These are great printing machine, they only ever need the MK and on this model a fuser drive gear wears and get noisy, but once that has been done once, it is ok from then on.
KIts seem expensive but they are meant to last 200 000 prints and usally do. These are one of the best most reliable printers in the market.

fee693c.jpg LINK to part info

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