Question about Microsoft Xbox 360 Console

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Xbox power supply started smoking. Now when I turn it on the console turns itself off right away

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  • 19 Answers

You need a new power pack :)

Posted on Oct 14, 2010

  • jtalaska Oct 14, 2010

    I thought so. This is a new unit that has only been played for maybe 4 hours. Is there a history of power supplies burning up?
    Thanks for the info.........

  • Michael Donaldson Oct 14, 2010

    No you need to be in a cool room and power pack should not be left on carpet .. you can ring microsoft and ask them to refund you. :)

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1 Answer

Ac adaptor blinking orange. Xbox360 won't power up.


An orange light is illuminated on the power supply for one of the following reasons:
  • The console is turned off.
  • The power supply is disconnected from the console.
  • The power supply cord is not fully inserted into the power socket of the console.
  • The power supply is faulty.
  • The console is faulty. (The console might be faulty if it does not turn on when the power supply light is orange.)
Step 1: Try to connect and then disconnect the power supply

loadTOCNode(2, 'whattotry'); Follow these steps to connect and then disconnect the power supply:
  1. Turn off the Xbox 360 console.
  2. Disconnect the cord that connects the power supply to the console.
  3. Reconnect all the cords, and then try to turn on the console.
if after this also your console does not power up then you need to check if you are seeing any flashing red lights on the power button of Xbox 360, if you see the red flashing lights then you would have to get your power adaptor replaced by calling up MS Customer Support.

If you do not see flashing red lights on the console power button in that case the console itself would have to be send for repairs

Please do rate my solution, Wish you Happy Holidays and Happy Gaming

Regards
KreativeGeek

Dec 29, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 won't turn on


To troubleshoot this problem, try the following steps:

Examine the power indicator light that is located in the center of the Ring Of Light on your Xbox 360 console. If there is no power to your console, the indicator light is off and the fans are off.
* Press the power button. The power button and the power indicator light are located in the center of the Ring of Light on the front of your Xbox 360 console. If your Xbox is functioning correctly, the power will turn on.
* Press the eject button on your console disc drive. If your console turns on when you do this but does not start when you use the power button, there may be a problem with the power button or the console faceplate may not be attached correctly. Contact Xbox Customer Support for more help.

If the above step does not resolve the problem, examine the power cord where it connects to your console and to the power outlet. Disconnect and then reconnect the power cord at each end to make sure that you firmly connect the cord.

If this does not resolve the problem, see whether the power cord is plugged in to any device other than a typical power outlet. For example, the power cord may be attached to an extension cord. If this is the case, remove this device and then plug the power supply directly into a power outlet.

If the problem is not a connection problem, examine the light on the Xbox 360 Power Supply.
* A green light indicates that the power supply is functioning correctly. If the light is not green, contact Xbox Customer Support for more help.If these steps do not resolve the problem, your console needs service.

Sep 01, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox360 power cycles by itself


do any lights flash etc, if so check below;


Two red indicator lights flash on the Ring of Light, or no lights flash on the Ring of Light. uparrow.gifBack to the top CAUSEThis may happen in the following situations: The auto-off setting is turned on,... loadTOCNode(1, 'cause'); This may happen in the following situations:
  • The auto-off setting is turned on, and the console has been inactive for six hours.
  • The console is too hot.
  • There is a problem with the power supply.
uparrow.gifBack to the top THINGS TO TRYTo identify and fix the problem, follow these steps:To begin troubleshooting thi... loadTOCNode(1, 'whattotry'); To identify and fix the problem, follow these steps:
  1. To begin troubleshooting this problem, check if the auto-off feature is turned on. To check if the auto-off feature is turned on, follow these steps:
    1. Start the Xbox 360 console without a disc in the disc tray.
    2. In the System section of the Xbox 360 Dashboard, select Console Settings.
    3. In the Console Settings area, select Auto-Off.
    4. Examine the option to see if it set for auto-off. If it is set for auto-off, change your selection.
  2. If the auto-off feature is not turned on and this is the first time the Xbox 360 console has turned off unexpectedly, let's do a simple test before we continue troubleshooting.

    To do this test, turn the Xbox 360 off for about 10 minutes. Then turn the console on and see if the problem occurs again. If the Xbox 360 console turns off unexpectedly again, make a note of how long the Xbox 360 console is on before the console turns off automatically.
  3. If the auto-off feature is turned off but the problem happens again, check the appearance of the Ring of Light to determine what to do next.
    • The two lights in the left quadrant of the Ring of Light flash red: The internal temperature of the Xbox 360 console may be too high. In this case, turn off the Xbox 360 console, and let it cool down. It may take several hours for the console to cool enough.

      Also, make sure that the ventilation openings on the console are not blocked. (For example, the ventilation openings may be blocked if you place the Xbox 360 console on a soft surface, like a bed or a sofa.) Also make sure that the console is not located in a poorly-ventilated place, such as an enclosed bookcase or stereo cabinet. For more information about what to do if the two red lights in the left quadrant on the Ring of Light flash red, click the following article number to view the article in the Microsoft Knowledge Base: 907533 (http://support.microsoft.com/kb/907533/ ) Two of the lights on the Ring of Light on the front of your Xbox 360 console flash red
    • No lights are flashing on the Ring of Light: In this case, we should check the lights on the Xbox 360 power supply for hints on how to fix the problem. A green light indicates that the power supply is correctly functioning.

      For more information about the power supply light, click the following article numbers to view the articles in the Microsoft Knowledge Base: 906103 (http://support.microsoft.com/kb/906103/ ) Troubleshooting your Xbox 360 Power Supply when the light is not illuminated 906102 (http://support.microsoft.com/kb/906102/ ) Troubleshooting your Xbox 360 Power Supply when the light is orange 906101 (http://support.microsoft.com/kb/906101/ ) Troubleshooting your Xbox 360 Power Supply when the light is red

Jul 31, 2009 | Microsoft Xbox 360 Console

1 Answer

Turned xbox 360 on then it goes off right away


You are getting the rrod because of a 'fault' with the motherboard. the color of the power supply shows if something is 'active' (green) on it or on 'stand by' (yellow). What 'fixing' were you doing?

Jul 26, 2009 | Microsoft Xbox 360 Console

1 Answer

My 360 turns on by itself


your power supply got surged just get a new power supply and it should be fine

Jul 18, 2009 | Microsoft Xbox 360 Console

1 Answer

Power supply light is red


This issue occurs when the external power supply has detected a fault. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply itself. The power supply will turn itself off if one of the following conditions is true:
  • There is too much current
  • The voltage is too high
  • The temperature of the power supply is too high
Under these conditions, the light on the power supply turns red.

Step 1: Make sure that the power supply is cool loadTOCNode(2, 'whattotry'); The red light may indicate that the power supply is too hot or that it has already overheated. If the power supply light is red, follow these steps:
  1. Make sure that your Xbox 360 console is turned off.
  2. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall socket.

    For more information about how to disconnect the Xbox 360 power supply, click the following article number to view the article in the Microsoft Knowledge Base: 906205 (http://support.microsoft.com/kb/906205/ ) How to connect and disconnect the Xbox 360 power supply
  3. Let the power supply cool for several hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall socket during this time.
  4. After the power supply has cooled for several hours, reconnect the Xbox 360 Power Supply to the console and to the wall socket.
If the power supply light is still red, go to step 2. Step 2: Make sure that the power supply is plugged in correctly loadTOCNode(2, 'whattotry'); If the power cord is plugged in to an extension cord, a surge protector, or a power strip, the current or voltage that flows through the power supply may not be correct. Make sure that the power supply is plugged directly into a working wall outlet.
Step 3: Plug the power supply into a different wall socket loadTOCNode(2, 'whattotry'); Try a different wall socket. Ideally, plug the power supply into a wall outlet that is elsewhere in the house.

Jul 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Well when I turn on my xbox 360 the third part flashes red.


hello.
CAUSE The three flashing red lights may indicate that your Xbox 360 console has experienced a hardware failure. Please read the letter that discusses warranty changes for three flashing red light hardware failures. 

MORE INFORMATION 

If you suspect that you are experiencing this issue, you can submit a console-repair request online. However, before you submit your request, we ask that you first try the following two steps to verify that you are indeed experiencing this issue: 

1. When you turn on the console, examine the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps that are listed in the following Microsoft Knowledge Base articles: 

906101 Xbox 360: The power supply light is red 906102 Xbox 360: The power supply light is orange 906103 Xbox 360: The power supply light is not illuminated 

2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the symptom occurs again. If your console continues to display the three flashing red lights, your console may have to be repaired. For information about how to start the repair process online, please visit http://www.xbox.com/support, and then click Console Repair in the upper-right section of the Web page. 

Note: The online console repair service is currently not available in all countries or regions. 

If you would rather contact Xbox Customer Support directly, please visit http://www.xbox.com/support/contact for information about how to do this. 

APPLIES TO 

* Microsoft XBox 360 Video Game System 
* Microsoft Xbox 360 Hard Drive (20 GB) 
* Microsoft Xbox

Apr 27, 2009 | Microsoft Xbox 360 Console

2 Answers

I have a Yellow Led light on power bar, xbox will not turn on


Here ya go! This should help you out, I have also had this happen to me. Don't worry, its nothing like the red circle of death.
http://xbox-360-problems-fix.blogspot.com/2007/11/xbox-indicator-lights.html

Orange or Yellow Indicator Light


When the Xbox 360 power supply light is orange or yellow this means there is no problem with your console but the power supply can't supply it with power.

To remedy this problem, first try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet. You'll also want to uplug the Xbox 360 power supply from the power cord.

Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If you are still getting an orange or yellow indicator light, then something is at fault with the Xbox 360 power supply. If this is the case, contact the Xbox 360 customer support to get a new one.

Hope this helps you out! Don't forget to rate me :)

Apr 09, 2009 | Microsoft Xbox 360 Console

1 Answer

RED RING WHEN TURNED ON OFF FOR A WEEK


SYMPTOMS Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360... loadTOCNode(1, 'symptoms'); Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360 console. The upper-right quadrant light is the only light that does not flash red. uparrow.gifBack to the top CAUSE The three flashing red lights may indicate that there is a hardware problem with... loadTOCNode(1, 'cause'); The three flashing red lights may indicate that there is a hardware problem with your Xbox 360 console. uparrow.gifBack to the top MORE INFORMATION If you are experiencing this problem, you can submit a console-repair request on... loadTOCNode(1, 'moreinformation'); If you are experiencing this problem, you can submit a console-repair request online. However, before you submit your request, first try the following two steps to verify the problem:
  1. When you turn on the console, look at the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps in one of the following Microsoft Knowledge Base articles: 906101 (http://support.microsoft.com/kb/906101/ ) Troubleshooting your Xbox 360 Power Supply when the light is red 906102 (http://support.microsoft.com/kb/906102/ ) Troubleshooting your Xbox 360 Power Supply when the light is orange 906103 (http://support.microsoft.com/kb/906103/ ) Troubleshooting your Xbox 360 Power Supply when the light is not illuminated
  2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the problem re-occurs.
If your console continues to display three flashing red lights, your console may have to be repaired. For more information about how to start the repair process online, please visit http://www.xbox.com/support (http://www.xbox.com/support) , and then click Repair your console in the upper-right part of the Web page. Note Online console repair service is currently not available in all countries and regions.If you want to instead contact Xbox Customer Support directly, please visit http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) for information about how to do this.

Nov 26, 2008 | Microsoft Xbox 360 Console

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