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I have been playing Pogo Games for years and accumulating many points. A couple of months ago I was away for three weeks. When I returned, I tried to play and was blocked from every single game. Whenever I was asked to sign in, I used my screen name and password and up pops this message - Oops something is wrong etc. etc. or something like that. There is nothing wrong with my screen name, it's mine. Why am I being blocked?? I can sign on as a guest and I see everyone playing with their accumulated points and here I am. Is it about money? because I was never asked, just blocked. I would like some kind of answer, because this is not right. Thanks

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  • 2,047 Answers

This is a problem relating to a couple of factors. The first being that your IP address may have been blocked due to some discrepancy or the other or your account has been compromised.
First thing to do will be to try logging in from a different location and see if the same thing happens. If the same thing happens try to request for a new username and password because then your account has been compromised. use the link below to recover your screen name and password.
http://uk.pogo.com/account/my-account/recover.do keep me posted on any development.
Hope this solution has been helpful?

Posted on Oct 14, 2010

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Posted on Jan 02, 2017

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