Sounds like a configuration on the printer itself. You didn't post a model number, but on LCD panel enabled laser printers, you can go through the printer menu to Device set up -- Tray configuration pages and select Manual Feed -- OFF to fix that problem. Also likely this can be accomplished through the web based administration page as well.
Good luck.
when you go to the menu of the printer is the paper TYPE set correctly?
tray 2 should be letter ( if using plain paper)
tray 3 legal, label etc...
and tray 1 should be any
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