Question about Apple iPod shuffle Second Gen. Silver (1 GB) MP3 Player (MA564LL/A)

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When I connect my Ipod Shuffle (2nd generation 1Gb) to my PC (Windows XP) the shuffle is not recognised by iTunes or Windows explorer. An error box states "USB Device not recognised." In the error box is a three pronged USB symbol below which are listed several unused ports and Unknown Device for the shuffle. Double clicking on the Unknown Device brings up a an error box titled "unknown Device Properties which contains a Device Status that states "No drivers are installed for this device". The Apple reset utility doesn't work because the ipod isn't recognised/

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I was given an i pod shuffle as a gift from a friend but when i went to apple support the i pod had been disabled. how do i fix it so that i can put my own apple itunes on. thanks anne marie


To reset iPod shuffle:
  1. Disconnect iPod shuffle from the computer (if connected).
  2. Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible. ht1655_1.gif ht1655_2.gif ht1655b_3.gif ht1655--4th_shuffle-001-en.png
    1st generation 2nd generation 3rd generation 4th generation
  3. Wait five seconds. For iPod shuffle (3rd and 4th generation), wait ten seconds.
  4. Move the switch to the play in order or the shuffle position. The green stripe will be visible in either position. For iPod shuffle (2nd and 4th generation), slide the power switch on (and you can see the green stripe).

Feb 24, 2011 | Apple iPod touch

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My ipod shuffle 2nd generation does not mount as a disk drive my pc sees it as an unknown device therefore it will not be recognised by itunes how do i get music on my new ipod shuffle??


Is it new?
On the iphone if you hold (and keep holding) the home button as you connect both ends of the firewire/usb this triggers a complete reinstall, without needing to connect to Itunes.

Feb 22, 2010 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

2nd generation shuffle not charging or recognised on itunes


Dear ched13889,

Are you sure that the USB drivers are installed correctly? If so, there may be somthing wrong with the connection between the Shuffle and the dock's jack. If this doesn't help, there may be somthing wrong with the connections. Try phoning your retailer.

-K.R.

"I know what I know because I know what to do!"

Jan 31, 2010 | Apple iPod shuffle Second Gen. Silver (1...

2 Answers

IPOd Shuffle 2nd Generation incompatibilities with iTunes


click on your ipod icon and that should be songs on your shuffle, play to see if they really are on there. sometimes it tricks you...

Jun 08, 2009 | Apple iPod shuffle Second Gen. Silver (1...

2 Answers

My windows vista does not recognise my usb ipod shuffle.......?! it was fine before.tried the 5steps...the pc still does not reconginise it.


In 1 line:uninstalled the iPod firmware updater program and iTunes. Get a fresh download of the firmware app and iTunes .Try installing iTunes 4.7.1
Steps:
remove the iTunes software and iPod drivers, make sure the iPod isn't connected. Restart the computer and reinstall the software again.

When you log in, load up iTunes (wait till it's fully opened and not in a busy state)
Get a fresh download of the firmware app and iTunes .Try installing iTunes 4.7.1
Then connect your iPod.

May 13, 2009 | Apple iTunes

1 Answer

I Pod shuffle (2nd. generation) won't hold a charge


Hold in the play button for 10 seconds to reset. If that fails:
iPod shuffle Software Update and Restore
Apple periodically updates iPod shuffle software to improve performance or add
features. It is recommended that you update your iPod shuffle to use the latest
software.
You can choose either to update or to restore the iPod shuffle software.
If you choose to update, the software is updated, but your settings and songs are not
affected.
If you choose to restore, all songs and data are erased from your iPod shuffle. All
iPod shuffle settings are restored to their original state.
To update or restore iPod shuffle with the latest software:
1 Go to www.apple.com/support/ipod and download the latest iPod Update. The update
has the latest software for all models of iPod.
2 Double-click the software install file and follow the onscreen instructions to install the
iPod shuffle Update.
3 Connect iPod shuffle to your computer and open iTunes. The iPod Updater application
opens.
If you’re using a Windows PC and the iPod Updater application doesn’t open
automatically, you can find the updater by choosing Start > All Programs > iPod.
4 Follow the onscreen instructions to update or restore iPod shuffle software.
If you use the iPod Updater application and it doesn’t see that iPod shuffle is
connected to your computer, turn iPod shuffle off and turn it on again.

Mar 15, 2009 | Apple iPod shuffle Second Gen. Silver (1...

2 Answers

Ipod Shuffle 2nd Generation


I can not remember where to put the button to listen to my ipod shuffle songs in order.I downloaded a song and have not heard it on my ipod yet.Thanks,Mary

Nov 26, 2008 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

Ipod shuffle 2nd generation


Symptom When restoring or updating an iPod in iTunes 7 or later, you may see a dialog reporting "An unknown error has occurred" followed by the error number 1415, 1417, 1418, or 1428.
Products Affected
  • iTunes 7 or later
  • Any iPod model
Solution
  1. Update iTunes to the latest version and attempt to restore your iPod.
  2. Try connecting your iPod to a different USB port and restore.
  3. Remove any third-party USB devices you have connected to your computer (it is not necessary to remove your keyboard or mouse).

Mar 26, 2008 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

Ipod shuffle 2nd gen


there could be a problem with your usb port...try another port or try another device in same port...also could be the connecting cable for ipod....

Jan 01, 2008 | Apple iPod shuffle Second Gen. Silver (1...

4 Answers

Shuffle not working, blinking green-yellow led.


Hi

Ur Ipod shuffles needs to be reset to factory setting, you will find the utility for Mac and windows machine at:

http://support.apple.com/kb/HT1293?viewlocale=en_US
http://www.techspot.com/downloads/3726-ipod-shuffle-reset-utility.html


1. Reset the ipod using the utility
2. Run itunes application to create profile : after you have reset the Ipod just start itunes and it will ask you to provide a profile name, just provide any name and select okay.

I had the same issue, got it sorted using the windows utility.

Should work for u as well.

Thanks
Krishnendu


Mar 20, 2006 | Apple iPod shuffle MP3 Player

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