Question about RIM BlackBerry Bold 9700 Smartphone

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I've had the bold 9700 since it came out about 6months later I was charging my phone and I got a call. I ignored it and when I hit the back screen arrow the screen went White. I was told to upgrade my O.S and that worked for about 5-6 more months and it happen again. I called AT&T was sent a refurbished phone they walked me through a backup wipe and restore and it was ok for about 3 hours and the screen has returned and I cannot get an answer that is the solution and not just a guess,your help would b greatly appreciated, thank you

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A software upgrade would appear to be the answer.
Have you gone online to RIM and downloaded the latest version of your OS? If you haven't I suggest that it may fix your problem. If it doesn't, get back to your supplier and try and get it replaced.

Posted on Oct 14, 2010


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Posted on Jan 02, 2017


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Bb bold wont charge

Welcome to the BlackBerry Support Community Forums.
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Hi, i have a blackberry bold 9000, i went out of town for a day and forgot my charger at home and my phone was running low on battery, later that day it died. When i got home to charge it i would show the...

Dead battery. Try that first.
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Ihave an unlock code from AT&T but I need the step-by-step unlocking procedure from you. What do you charge for that?

How to Enter Unlock Codes on BlackBerry Bold 9700:

This procedure works best with the original SIM card in the phone (can be active or inactive). Make sure the phone is not displaying the low battery warning!

  1. Power on
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  3. Go to advanced options
  4. Go to sim card
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  6. Type MEP[Alt + 2]
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Apr 30, 2011 | RIM BlackBerry Bold 9700 Smartphone

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Battery drained for Bold 9000. It just died on me.


Get the battery charge charged and power on your phone back after the battery has been charged.

Use the charger that came with your bold 9000 to charge your phone, if it does not charge it, get a similar charger to charge your phone and power it on after charging, ou phone will continue to serve back as before.

But if the battery is not charging at all, it means the cells of the battery are dried, so you will need to get another battery on your phone.

Take care..

Apr 30, 2010 | RIM BlackBerry Bold 9000 Smartphone

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Have a Blackberry Bold 9000 screen went black

u must not switch off ur cell.just plug-in the charger n do whatever u like...but it will charge faster if leave it untouched.but dnt switch it off....

Mar 11, 2010 | RIM BlackBerry Bold 9000 Smartphone

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I bougut the phone used

If the answer to my above question is Yes. Then please follow the note below and it can be solved.

For an easy fix for the browser, just do the following:
1. Options –> Advanced Options –> Host Routing Tables.
2. In this screen you may see several entries, ignore the others and highlight the bold entry.
3. Wheel-click and select ‘Register Now’.
4. Close the screen and go back to the Home Screen. Give about 30 seconds for your browser to reappear.

If that doesnt solve your problem, feel free to comment here and i will surely help you.

For Alert of the text messages,

"Profiles" should be an icon(Like a speaker) in the main screen. Go through your icons and find it. Click it. then scroll down to "advanced." Then highlight the profile you want to edit/modify and then hit "menu key" and then edit. Then scroll to SMS and change the tune.

Dont forget to save before you exit.

Will appreciate if you can rate this support offered to you.

Best Regards,

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