Question about Avaya Corded Phone avaparp18d

1 Answer

I have a lucent Partner 18d telephone. I want to be able to have a button programmed so that the secretary can transfer incoming calls to outside phones ( call comes in, secretary presses a button, dials a phone number and the incoming call is transferred to that phone)

Posted by on

1 Answer

That is not possible on the Partner ACS. The oONLY thing that would be close to what you want is Remote Call Forward.

As long as you have a Partner ACS release 6 or higher,

You need to set the permissions on a phone, then set that phone to forward out to teh external number. Then when calls come in, you transfer to that phone, which will forward to a cell or external number....boom, done!

Thats it though.

Posted on Oct 14, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I reprogram the phone to ring when a new call comes in, default to a certain line, and show caller id when a call comes in.


The answer to the Caller ID question:
Depend on the type of system that the phone is connected to. Late model Partner ACS equipment will display Caller ID info between the first and second rings, provided that the telephone line is plugged into a module that supports Caller ID.

The answers for the other 2 questions are taken directly out of the Partner ACS Programming Guide which is available for free download at Avaya's website.

Ther answer to the incoming call line ringing question:
Again, depends on the system. For the Partner ACS:

1) Press FEATURE 00 at extension 10 or 11.
2) Enter the number of the extension to be programmed for Line Ringing.

The green lights next to the line or pool buttons show the current Line Ringing settings for all

lines or pools assigned to the extension. (If a line or pool is not assigned to a button, the green

light next to that button is off.) The following ringing options can be shown by the green light

next to the line or pool button:

? Immediate Ring - on steady

? Delayed Ring - flashes slowly
? No Ring - flutters quickly

3) Press the line or pool button until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
4) Continue programming, or exit programming mode.

Line selection:

For incoming calls, the line selection (hunt sequence) is set by the local service provider). For outgoing calls....again....it depends on the system. For the Partner ACS:

1) Press FEAURE 00, SYSTEM PROG, SYSTEM PROG, CENTRAL PROG at extension 10 or 11.
2) Enter the number of the extension to be programmed for Automatic Line Selection.
3) Press **.
4) Press the line, pool, or INTERCOM buttons in the desired order. The valid entries for Automatic
Line Selection
depend upon the type of extension:

? Key Extension: Outside system lines, Left Intercom (the factory setting)

? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory

setting), Pools 881-883, individual lines


For each button pressed, a display similar to the following appears:

Automatic Line Selection


5) To exit Automatic Line Selection, press **.
6) Press CENTRAL PROG and enter a new extension number, or exit programming mode.

Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.

Jan 06, 2011 | Lucent 18D Corded Phone

1 Answer

Lucent Partner 18D - Caller ID not working


The caller id information is sent from your local telco provider after the first ring and might not be able to be extended to the individual sets, try backing off the ring to answer on your voice mail from 2 to 3 rings to see if the information is then passed on. The Voice Messaging System message is being sent from the system showing who transfered the call to you. You should also notice that the ring pattern when that message is displayed is a standard ring followed by a beep meaning a transfer is taking place.

Nov 20, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

How to change time on lucent partner 18D and also the incoming message.


Changing the time on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system programming
enter in "#103"
the display should say system time and the current programmed time
enter the new time in 24 hour format
press feature "00" to logout

Nov 05, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Change Auto Attendant message to Rollover Calls to Ext. 10 and 15


**use with care ** if it is a "Partner System" here you go. if unsure do not do this. it is simple but one wrong keypress will cause ... mmm problems. so just hang up if unsure. dial intercom 777 , then * to get main greeting, if ok then * again then enter extesion should be prompted. press 0 # then password , default is 12345678 #. if it is good dial 9 (administration) then 3 (auto attendant) then 1 , 1, 6, * , # then 1 to record and follow prompts.

Oct 10, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Lucent Partner 34D phone system with 18D extensions


That doesn't sound good at all. I would first try powering down the system and waiting about 15 seconds or so before powering back up. If the problem remains, the processor was some how damagedand would be best if it was looked at by your vendor.

Sep 25, 2009 | Avaya Lucent Partner 616 Phone

1 Answer

Ayaya Lucent Partner 18D Cordless call waiting.


The cordless will not work that way. If you hit flash, that will put calls on hold, etc....

The only thing you can do is have the flash button on the 18D itself.

Aug 28, 2009 | Avaya Lucent Partner 616 Phone

2 Answers

Need to change the main greeting on our lucent/partner system?


You need to press 0 at the voicemail login prompt. If you dont have a button programmed you can dial Intercom-7-7-7. If the system is configured properly you will get the login prompt. You can then dial 0# for the admin login. The default password is 1234#

May 27, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Lucent Partner 18D How to program extensions. Where to find doucumentation?


how to forward a call to outside phone number after we receive it

Jul 02, 2008 | Lucent Lands Phones

Not finding what you are looking for?
Avaya Corded Phone avaparp18d Logo

490 people viewed this question

Ask a Question

Usually answered in minutes!

Top Avaya Lands Phones Experts

george  peters
george peters

Level 3 Expert

860 Answers

kakima

Level 3 Expert

102366 Answers

Shehu Pro
Shehu Pro

Level 3 Expert

1284 Answers

Are you an Avaya Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...