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I have tried to install a Brother DCP-195C printer with Scanner and now I have tried to install an Epson 1260 Scanner, thinking that maybe just a scanner on its own would work. WRONG!!! is there any reason that a Toshiba laptop Harmon/kardon purchased Dec 05 will not accept any scanner, the Printer Installed and Connected just fine the Epson 1260 appeared to install but when I tried to use it the Computer couldn't or wouldn't find it.

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  • janiceelaine Oct 14, 2010

    The Scanner line is dimmed

  • janiceelaine Oct 14, 2010

    Do you have any further things that I could try.

    Jan.

  • janiceelaine Oct 14, 2010

    No its not there, the unit definitely has power.

  • janiceelaine Oct 14, 2010

    Sorry forgot to mention that I have Windows xp Home edition, sp3, and the Scanner is an Epson 1260

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  • Toshiba Master
  • 13,433 Answers

Hello, and thanks for using FixYa.
Does the computer of yours have windows xp or is it newer? With either scanner connected lets do a test. Hold down the windows key and press r, then on the run menu write mspaint and click ok. Now, on the top of the window click File and then from Scanner or camera, try to scan a page. Does it work?

Posted on Oct 14, 2010

  • 1 more comment 
  • Ekse Oct 14, 2010

    Hi, okay that means that the scanner is either not turned on, connected to the computer, or it might not be properly installed.


    Lets have a look into scanners, press START, then CONTROL PANEL; then scanners or and cameras. Is it listed in there?

  • Ekse Oct 14, 2010

    Go to start, control panel, uninstall programs or add or remove programs, remove everything related to the scanner.

    Unplug the scanner from the computer and restart the computer, I'll check for newer drivers, just a moment.

  • Ekse Oct 14, 2010

    after doing that, download and run the Twain Driver 5... REF F from this page
    http://www.epson.com/cgi-bin/Store/suppo...

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