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I have an acer aspire 3690 with windows vista. im only able to turn it on in safe mode now. when i try to boot it in normal mode, i get to the microsoft loading screen, and then it goes blank after about a minute. i dont really know anything about computers, and i dont have money to spend on new parts or software.

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Hello,

You should be able to run system recovery by repeatedly tapping on the keys ALT and F10. They need to be pressed down at the same time.


1.Turn on the power.
2.Start pressiong on ALT and F10 at the same time, keep doing it until something comes on the screen and asks you to do something, you may get a simple black screen where you just need to press Enter to start the recovery software. it might actually look just like the windows was starting up.


Let me know how you get along with it. You can also try holding down alt and press on F10 repeatedly.

Posted on Oct 14, 2010

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Check out this tutorial.

Try method TWO.

It might sound a bit complicated but in a nutshell it's:

boot into safemode with command prompt, type "chkdsk /r", hit the Y key. Restart the computer and pay attention to what it does.

Hope this helps, this command fixes A LOT of problems so hopefully it saves yah ;)

Posted on Oct 14, 2010

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Hi,

You need to run the reboot disk which you should have got for the computer, this is the only way that you can get the system to run again.

If you need more information please let me know.

Thanks

Jason

Posted on Oct 14, 2010

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