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Hello, my HP configurable graphics card has recently stopped working. My computer model product key is Q4R6WRHJGPK77YD9DK9RC393P And it is a ATI mobility Radeon premium graphics card, DirectX11. Everything was working fine, and then all of the sudden it would let me switch from my original graphics card to the better one. I tried a system Restore, and I cannot reinstall drivers for the card because I have no idea what the model number of the card is. It's like my computer doesnt recognize its there. The computer is less than two months old. Thanks!

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Hi,

If you go on to the following website www.amd.com here you can download the drivers for your graphics card.

Hope this helps, let me know if you need more information.

Thanks

Jason

Posted on Oct 14, 2010

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