Question about Samsung Washing Machines
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Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Posted on Jan 02, 2017
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If You Need Service
First see the Troubleshooting section in your Use and Care Guide or call the
dealer from whom your appliance was purchased or call Maytag Services, LLC,
Customer Assistance at 1-800-688-9900 USA and 1-800-688-2002 Canada to
locate an authorized servicer.
• Be sure to retain proof of purchase to verify warranty status. Refer to WARRANTY
for further information on owner's responsibilities for warranty service.
• If the dealer or service company cannot resolve the problem, write to Maytag
Services, LLC, Attn: CAIR
1-800-688-9900 USA and 1-800-688-2002 Canada
. U.S. customers using
TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.
• User's guides, service manuals and parts information are available from Maytag
Services, LLC, Customer Assistance.
When writing or calling about a service problem, please include:
a. Your name, address and telephone number;
b. Model number and serial number;
c. Name and address of your dealer or servicer;
d. A clear description of the problem you are having;
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