Question about HP Photosmart 2575 All-In-One InkJet Printer

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My HP Photosmart 2575 All In One Printer is suddenly having problems. This occurs when connected to either of two computers. After printing a single page document I get a freeze in which the camera icon near the USB Port is flashing and the screen reads: B8387348. I have to unplug the printer and reboot only to have it clear and then the same problem occurs..

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Will not feed paper. HP Photosmart 2575

This is a very common problem. Apparently HP changed the roller because of this fault.
I've tried cleaning, I've tried making the roller rough. I tried to get HP to send me a new roller but they didn't even reply.
HP are a rubbish company who don't care at all about customers (and their printer software (bloatware) is even more rubbish).
BUT - the solution I found:
The spring that holds the roller down onto the paper is too weak. I bent the end of a straightened out paper clip into a small hook then made another hook-like bend a bit further up (but kept the rest of the clip to use like a handle). the length between the two hook parts is just under 1/2 inch. Don't cut it yet - buy you will need to when it's in place.
ad74983.jpg Hold the handle end (the bit at the bottom of this sketch) so you can fiddle about in the small space and don't loose the spring altogether.
Find the spring that fixes onto the roller gadget, it hooks onto the printer body. Hook the spring off the hole in the printer body, and then catch the second (double) hook of the paperclip onto the small printed circuit board just by the roller (most of the board is empty - so hook it to the left end of the board).
Then, when it's all in place cut the rest of the paperclip off.
You can see the double hook part once I'd cut off the "handle" piece in the photo:

0e1481b.jpg and here you can see where the spring used to go, and where it fixes with the clip thingy I made.

d81be3c.jpg
Of course this is what I did (when I was about to throw the printer away so it was a last chance survival idea), if you loose the spring, stick it onto something that goes sparky-sparky or otherwise kill the machine or yourself I can't take responsibility!

Posted on Feb 22, 2008

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oldnovii
  • 667 Answers

SOURCE: Photosmart 2575 printer is offline - won't print

Hey jonboy - You do not want to delete it. It is automatically installed with Vista. In simple terms, you know when you go to print something and it asks you questions like print all pages, print page 1, etc? Well XPS basically is there for so when you go to print, you have the option of printing to a file instead of paper. You've always had that option ( whether or not you knew it) but this is just a new way of doing it and that's why it's listed under printers. It's sort of like a virtual printer. I'll say no more about that and just hope you understood what I said. As far as the other printer, it's already selected as default, go back in where you found the printer status, right click on your Photosmart and click on use online. That should do the trick.
I hope you understood this stuff. If this solves your problem PLEASE rate this as fixed. If you still have a problem, DON'T RATE it yet just add a comment and I'll be happy to assist you further. Thanks.

Jeff

Posted on May 09, 2008

  • 51 Answers

SOURCE: INK CARTRIDGE PROBLEM Remove and check

Take the cartridge out and rub the contacts with a piece of damp tissue paper and try again.
Check the contacts in the printer itself where the cartridge sits. If there is any damage or pin hole on the white ribbon with the gold contacts on it then the printer is unrepairable but it sounds like a cartridge problem. Try changing the cartridge as well

Posted on Jun 14, 2008

  • 26 Answers

SOURCE: HP Photosmart C4380 All-in-One printer

check the ports first.. make sure that the printer is set as default ( make sure it has the green tick and the status "ready" or "online" on the printer icon in the printers&faxes. and if u want to connect it wirelessly, you have to install it as usb first before changing to wireless........

Posted on Jun 15, 2008

  • 521 Answers

SOURCE: my hp photosmart 2575 says

open the front cover the cartriges will come in the centre position where you can remove the cartridges check which cartridge is on your right side remove and clean the brown dotted circuit on both the printer and cartridge with the tissue paper .insert it back in the proper position and then check if the same problem then remove and replace the cartride printer will work properly.thanks

Posted on Aug 14, 2008

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1 Answer

Have HP photosmart 2575 all in one printer Unable to get it to print, window comes up saying error has occurred in script, do I want to continue running scripts on page. Whatever I answer my curser does...


it is not from printer, you need reinstall your windows system or if you are it specialist or have a friend specialist, you can fix registry by reg restore or registry cleaner program, but my mean it is reinstall windows. That programs can not fix all very corectly.

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My wonderful HP 2575 cannot print good quality photos anymore


Had similar problem with my HP printer. Used cotton swab, soaked in rubbing alcohol, on all the rubber rollers. My printer has a removable back panel that gives better access to the rollers. May have to apply the alcohol several times to remove buildup and to help restore roller "grip".


Mar 13, 2009 | HP Photosmart 2575 All-In-One InkJet...

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Unable to print or scan with HP Photosmart 2575 to new Vista


That means that the printer software installation is corrupted.

You need to reinstall the drivers for this printer.

If you have original printer disk, use the disk to reinstall the printer.

If you have misplaced the disk, then you can download driver from link below:

HP Photosmart 2575 All-in-One Printer

Run installer file after download has finished.

Start driver installation with printer USNB unplugged, the printer setup wizard will tell you when to connect the printer to computer.

Set the printer as default when asked.

Feb 17, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Photosmart 2575 printer is offline - won't print


In Vista make sure you are logged in as a administrator whenever you make any changes.

And if not to bring the printer online you will have to right click on the printer icon and right click on Run as administrator> and then try bringing the printer online and checdk if it works.

And you can delete the Microsoft XPS Document writer it is a default printer icon installed if in case you did not have a printer installed you can store them to print later.
Now that you already have a printer you can delete the Microsoft XPS Document writer.

Good Luck

Oct 02, 2008 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Photosmart 2575 printer is offline - won't print


Good Day,

One thing you can try instead of deleting the doucment writer is to change the default printer. You can do this by right-clicking on the HP printer icon and selecting "set as default" from the drop down box. Also try turning the printer off and back on aswell as restaring the computer if you have'nt already. Did that printer ever work from that computer? How is it wired, by "switcher" do you mean a shared printer through you network(was printer sharing configured properly), or an A-B printer switch. Please clarify

Hope this helps for now

Jul 01, 2008 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Photosmart 2575 printer is offline - won't print


Hey jonboy - You do not want to delete it. It is automatically installed with Vista. In simple terms, you know when you go to print something and it asks you questions like print all pages, print page 1, etc? Well XPS basically is there for so when you go to print, you have the option of printing to a file instead of paper. You've always had that option ( whether or not you knew it) but this is just a new way of doing it and that's why it's listed under printers. It's sort of like a virtual printer. I'll say no more about that and just hope you understood what I said. As far as the other printer, it's already selected as default, go back in where you found the printer status, right click on your Photosmart and click on use online. That should do the trick.
I hope you understood this stuff. If this solves your problem PLEASE rate this as fixed. If you still have a problem, DON'T RATE it yet just add a comment and I'll be happy to assist you further. Thanks.

Jeff

May 09, 2008 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Not Printing!!


hmmm..well..this is a fractured driver issue for certain. I have some notes on this in my Tips and Tricks section, you may find of some value.

Apr 26, 2008 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

HP PhotoSmart 2575


hmmm..sounds like a new set of drivers might be just the thing.

get em here

Mar 05, 2008 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Hp photosmart 2575v all in one error code on lcd screen . Error oxb804000c.  Prints ok. Error message stays up on lcd screen most of the time. Light flashing near the card reader port ?


did a search on hp website and found over 100 hits
go here to find out what your error means
http://h10061.www1.hp.com/ccsearch/search?pname=HP+Photosmart+2575+All-in-One&pid=441248&productBigSeriesOid=441263&spid=441240&opname=HP+Photosmart+2575+All-in-One&contextual_lname=&pname_desc=HP+Photosmart+2575+All-in-One+Printer%2FScanner%2FCopier&ptype=consumer&stype=pn&spname=HP+Photosmart+2575+All-in-One&temp_hql=s-001%2Cs-002%2Cs-004%2Cs-003%2Cs-005%2Cs-006%2Cs-017%2Cz-001%2Cc-002%2Cc-001&ctry=us&lc=en&dlc=en&mode=lz&tmv=0&method=prodFinder&qry=Error+codes&Submit.x=0&Submit.y=0&Submit=go

Dec 23, 2007 | HP Photosmart 2575 All-In-One InkJet...

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