The good news is that as your binoculars are a premier brand, there is extensive after-sales care and spares support so almost any fault can be repaired.
Scratched lenses can only be remedied by replacing the damaged lens; due to surface coatings on the lenses (both optical and Swarovski's exclusive non-stick coating) it's not possible to polish out the damage. Even if you could, it would alter the shape of the lens and therefore adversely affect it's optical properties.
The bad news is that a scratched lens is not covered by the manufacturer's 30 year warranty so you'll have to pay, and it won't be cheap! But it's definitely worthwhile in view of the extremely high price of the product when new.
You should click on
this link to find out how to get the repairs done (or use
this link if you're in the USA). Basically, the repairs are usually done by the Austrian factory except if you're in the USA .
Before having the binoculars repaired you need to consider whether the damage is functional or merely cosmetic. If it's the latter, then there's no need to have them repaired unless further damage occurs. If the damage actually affects the viewed image then it may still be acceptable if it's only infrequently evident (e.g. due to bright objects in the dark, or only when the Sun is at a particular angle).
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