Question about Whirlpool Duet GHW9150P Front Load Washer

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My clothes keep getting caught on the gasket and ripping i have lost so many shirts . what is wrong with it ?

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Its broken

Posted on Oct 14, 2010

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My Whirlpool Duet front loader is ripping my clothing. It looks like it is being pulled, the area they are ripped looks like they are being pulled! I checked inside the machine to see if there was anything...


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There is a small gap between the metal basket and the plastic tub. Small items - especially small socks and silky clothing can slip through to reach the pump. Wash these items in a mesh laundry bag.

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GE has replaced the "boot" (the large rubber gasket at the opening of the washer) on my washer. This has fixed the problem!

Although the majority of people I spoke with at GE did not know about this, eventually I got a repair technician out here who spoke with one of the engineers. The engineer said that there was a problem with the boot causing clothing to rip. The new boot we have on our washer covers a ring of plastic just on the outside of the metal drum (the plastic rim remains stationary while the metal drum spins - this is the cause of the ripped clothing) - the old boot left this plastic ring exposed. Our washer was only 8 months old - so even if your washer is new, if your clothing is being ripped, insist that the boot be replaced for an updated version.

Good luck!

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We had our gasket tear as well. Called 6 different online vendors to find this part, WH08X10022, and finally found it at helpfulitem.com. I spoke with Mike who was great in helping me find the part and shipped out very quickly, from Lubbock, TX. to northern Arkansas. Replacement of the part took approximately 30 minutes and now we're back to washing clothes.


I do believe we'll be ordering a spare part just to keep on hand. With four kids, it is quite possible that we'll have it ripped again.

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