Question about Dell 922 All-In-One InkJet Printer

1 Answer

Paper Jam Error

The printer keeps showing a message that there is a paper jam however this is not the case. Any suggestions on what to do?

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  • sk8rgrl1018 Jun 26, 2008

    I have the Dell 922 All In One Printer and I keep getting a paper jam error msg when there is no paper jam. When turning off the printer and restarting...the rollers just keep rolling for a few seconds then it gives me the error msg. I tried your solution of moving that little black bracket off of the center plastic piece and down into the gap...but that did not correct the problem.

    Any help is greatly appreciated !! Thanks!

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1 Answer

Lift up the scanner to reveal the cartridge compartment; under the chrome rod on which the cartridges run there are two small gaps about 8cm apart. In the right one should sit the paper sensor which is a small black rod that hooks downwards; the problem I had was my sensor had bent up and out of the gap so all I had to do was bend it gently back into position using a small screwdriver and now everthing works fine!

Posted on Jun 23, 2008

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