Windows is not able to install drivers for Fanton Green Drive 1 TB External harddrive. Please help. OS is VISTA and file system is NTFS
Your drive is defective. I had the same problem with mine. It was still under warranty, contact there tech support department. They will walk you through a bunch of test over the phone. If you have to send it in , you have to get a ticket number from Fantom Tech Support before you send it back. Also, they want your power cord that goes with the unit to be able to bench test it. I had to mail mine defect unit back. . Fanton could not fix my Green Drive and I lost a ton of data, it was almost full 1000 Gig. After several contacts to their tech department, they did send me a reconditioned one.
Do not buy the External Green Drive it is a piece of ****. It has an inferior power cord. And the power is cut down to be green friendly when It is not in use. Not worth risking your data and files. All my other Fantom Drives have been very reliable.
Do not buy any WD External Hard Drives especially the Note & work books cubes. They are a complete waste of money and are guaranteed to fail and lose all your data. I have had six fail on me and their Tech Support & Customer Service is awful and non existent.
Jul 02, 2009 |
Fantom Titanium Hard Drive