Question about ASUS WL-500g Wireless Router (WL500GDLX)

1 Answer

Network printing suddenly stopped working

I've had an HP LaserJet 3330 set up as the network printer through my Asus router for over three years. All of a sudden no one on my home network can print through it. The printer is recognized by the router and shows up as on-line in the router control panel, and it shows up as "ready" on all the computers in the network. But anyone who tries to print gets an error.

When I connect the printer directly to my computer it prints fine.

Nothing changed in my home network except one thing: my son's laptop, running Vista, used the network printer for the first time, with no problem. The next day no one can print. It isn't Vista that's the problem: my wife's computer runs Vista and never had an issue with the network printer. The other computers run Win XP. Note that the WinXP SP3 update had no effect on anything.

I have tried resetting the router, resetting the printer, removing the printer and reinstalling it on every computer in the network. Turned off every firewall just to see if that made a difference. Nothing seems to help.

Any ideas???

Posted by on

  • Billingsgate Jun 02, 2008

    Hi. Thanks for responding so quickly! Actually, I don't use dynamic IPs. Each computer has an assigned IP, and the printer is always the same IP as the router itself. There are 2 wired directly to the router, another 4 wired through a switching box into the router and 2 wireless laptops. Yet the problem was identical on all computers, whether directly wired, through the box, or wireless, on both Win XP and Vista. To me it seems something within the router configuration was messing up.



    Was?



    Yes. Mysteriously, everything started working, for no apparent reason, after 24 hours of not working. Again, I didn't change a thing.



    Is it possible my router is dying? It's only around 3 years old. I'm still trying to figure out what to do if it happens again. I'm not a technician by any means, and set up the network through luck, trial and error, not because I know what I'm doing. Yet it worked flawlessly for 3 years.

  • Billingsgate Jun 03, 2008

    Well, I've been using the switch for 6 months without any incident. It's an 8-port switch, quite new. The printer is connected to the USB port on the Asus router.



    What is connected to the switch (wired): 3 computers and 1 Squeezebox (Internet radio device). What is connected to the router (wired): 1 computer, 1 Squeezebox, 1 printer, and the switch box.



    When the problem was occuring, even if the switch was off and the only machines turned on were my computer and the printer (both wired directly to the router), the problem was still there.



    The problem has not (yet) re-occurred, so for now there's not much I can do to trace what happened.



    Thanks again for your thoughtful advice and attention to this matter. If the problem happens again, I hope you'll be able to help me. Otherwise, all I can do for now is hope it doesn't happen again.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 49 Answers

Perhaps you might wanna try checking the IP address of the printer and see if it matches that of the ones that are mapped in each individual computer. There might be many factors in the "strange" events that have occured (PC gremlins, i call it). That should be an initial starting point.

Resetting the router wouldnt help, cause it is the router that issues different dynamic IP addresses (otherwise known as DHPC) to each and eveny node connected to the netwrok as well.

Another important thing to note is HOW these devices are connected to the router. Wirelessly? Wired connection? The fact that you can see the printer via the router means that there is no problem with the router's end, so the problem lies in the intermidiate connection from the computers to the router. Try to work on this angle. Thanks.

-Technomancer

Posted on Jun 02, 2008

  • Rishi Dave Nair
    Rishi Dave Nair Jun 03, 2008

    [quote]There are 2 wired directly to the router, another 4 wired through a switching box into the router and 2 wireless laptops. [unquote]



    Wait, there's a switch involved? This makes it loads easier! How long has this switch been in place. Before you answer that question, lemme confirm if the switch is used to connect the computers and the printers in your home network. Cause if it is, then, that would explain the phenom in your home, affecting all computers. Perhaps it's time you do an upgrade on the firmware of the switch or replace it altogether. Also, please note that a switch, even a small 8 port one, is used to segregate collision domains. What this means is that, on the switch, each port is treated as it;s own domain, thus, a failure in the switch as a whole or the port where the printer is connected will result in whatever you're experiencing.



    The router you're using from Asus, if loaded with the proper firmware (there are loads of them customised firmware on the net), can be sued to even power a small or medium size enterprise, and since the router itself indicates that you are able to see your printer, and with the introduction of the "switch" in the topic, the fault could very well lie with the switch. Hope this helped. Thanks.



    -Technomancer

  • Rishi Dave Nair
    Rishi Dave Nair Jun 03, 2008

    OK, no problem. Although i hope nothing like this happens again, if such an incident were to ever occur again, hit the ASK button on my profile and i will attend to you asap. Take care.



    - Technomancer

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I cannot print over wireless connection. I am using the Linksys WRT54G. I am trying to print from my laptop to my HP LaserJet 1320 PCL 6 printer. I cannot see the printer from my laptop. I am using AVG...


Disable your firewall on that computer where you shared your printer.

After that check firewall settings to allow printing from the network.

Your router working ok.

Feb 28, 2010 | Linksys Wireless-G WRT54G Router

1 Answer

I have a D-Link DIR-825. I bought it brand new.


Don't you have to "Bridge" connections between the USB & Ethernet? In the routers setup?

Feb 06, 2010 | Routers

1 Answer

I have 3 laptops connected to a bell 2wire router. They are all able to connect wirelessly to the router and access the internet fine. But I am trying to connect my hp2605dn printer to the router with a...


To install a HP printer (with built-in Jetdirect print server) as a network printer you need to do the following -
1. Open the printer’s menu and enable the Network Card – then configure the IP address of the network card so it matches the IP range of your network. Eg. If your IP's are 192.168.0.xxx then set the network card to a high number say 100 then set the Subnet Mask IP address to 255.255.255.0

If you have a wireless router then check the IP addresses that the router issues to the computers on your network and configure the IP address in the printer accordingly.
2. Install the HP printer driver on your computer/s using the LPT printer port.
3. Connect the printer with a LAN cable to the network hub/router.
4. Click on Printers and Faxes - right click on the HP printer and click on Properties.
5. Click on Ports and click on Add Port.
6. In available ports - click on Standard TCP/IP Port and then Configure port.
7. Tick the IP box and type in the IP address of the HP's printer IP address.
8. Click OK and tick Enable bi-directional support and then OK

Install the HP printer driver on every computer on your network and configure the printer’s TCP/IP port as previously detailed.

Do a test print page to check the printer.
You can now print from any computer on your network.

Dec 03, 2009 | 2wire Routers

1 Answer

My wireless HP prn stopped working suddenly with NetGear router


You need to go into the netgear router settings online with a computer that is attached to the router. You enter this:192.168.0.1 in the address bar to gain access.You need to know your username and password to gain access to the menu. Then check the wireless settings to see or change the passphrase. Good Luck

Jul 11, 2009 | Routers

1 Answer

Lynksys WRT300N Wireless Router and using two or three printers on the network


Is the HP working on any machine? You can connect it to any one of the machines and share it.
Now you just find it on the network.

You can purchase a USB to parallel adapter for about $25-35 if none of your PC's have parallel ports.

I would imagine that HP still maintains PCL drivers that will be compatible with 2000/XP. Good luck on the Vista :-)

Carl

Sep 25, 2008 | Linksys WRT300N Wireless Router

1 Answer

How do I set up a home network without internet?


Hi

By default, your wireless connection for your 2wire 1000HW is enabled.Assuming that everything is installed properly in your laptop ie wireless cards etc. than you can view your wireless connection using Dell Wireless connection tool and HP wireless tool. Your know its your network when it says 2wirexxxx {x=combined numbers}. To locate the built-in, 10-digit wireless encryption key for your system, please look at the bottom of the product [2wire] near the bar code label - looks like this : [xxxxxxxxxx].

If you want to access the 2wire Graphic Unit Interface ,you can access it by opening your browser and on your address bar type in homeportal- assuming you are able to connect to your 2wire wirelessly. You can view your network and change you wireless settings. This may also help you :

http://shastademo.2wire.com/rgw3-3/rgw/3-3/homeportal/network/wireless_settings.html

To connect your printer you must have a Print Server [ dep[ends on what model of laserjet you are using } and connected to your printer. Again you will need the encryption key to get it running. You must share your printer on each laptop by going to control panel and share it . In there you willl have the chance to change and modify the settings. You can also use the Windows File and Sharing Wizard. to get it both running.

Hope that would help you a bit. Pls feel free to post your questions in Fixya for further assistance.

Wish you all the best.

Cheers.

Jun 11, 2008 | 2wire HomePortal 1000HW DSL Modem and...

1 Answer

Printer not found


if your printer is a dedicated network printer and connected to the router, then make sure sharing is enabled and that your router is set to enable DHCP which should give your printer an ip address automatically. But if the printer is not a network printer, and is only connected to one of your pc's, then you will have to go to the printer properties in printers and faxes folder and ensure that it is set as shared, remembering the pc it is attached to has to be on

May 18, 2007 | ASUS WL-500g Wireless Router (WL500GDLX)

1 Answer

A new router, recognizes the printer (HP Photosmart) and still won?t print from a distant location on the network.


I?m not sure about this one, but I think you should make sure there?s permission to access (share) the printer in the router and/or printer settings. If the printer is connected directly to the router, check if it?s in the right port and you?re not sending a print request to a different port. If that doesn?t help try to set it to another port in the router.

Feb 22, 2006 | ASUS WL-500B Wireless Router

8 Answers

Printer won´t work


hp provides a line of wireless printers and sometime printer won't print with wireless...so here is what you may have to do in order to het this fixed
1. make sure your wireless password
2. uninstall the printer software and reinstall it once again ( make sure you configure the router with wireless router) for more assistance contact with hp Printer Tech Support
3.. now type the right password and try to print it
ihope this may help you

Feb 16, 2006 | D-Link DI-707P Router (DSDLDI707P)

6 Answers

Printer won´t work


The printers listed in here are older models. If you have purchased a printer in the last 2 years, your printer most likely will work with a print server. If your printer is not mentioned in this FAQ, it may work. If you are using a multi-function printer, only the printing function will work through the print server. Several kinds of printers are not supported on a network. These include host-based (sometimes referred to as GDI printers), and PPA printers. There are also printers designed for home use that are not intended for support on a traditional network, but that may work in a Home PNA network. In addition, several HP Officejets are not designed for or supported on networks. Host-based (sometimes referred to as GDI printers). A printer that relies on the computer´s processor to rasterize the print job. Most host-based printers use the GDI interface built into Windows (hence the "GDI printer" term), so there is no need to convert the data to PostScript, PCL, or other printer language. Some HP Deskjet printers are PPA (Printing Performance Architecture) printers. With this new printing system, the printer handles only basic printer functions while the printer software on the computer handles the formatting. All formatting, such as color matching and correction, half-toning, edge enhancement, tone correction, and ink management, are handled by the software driver. Furthermore, some of the printers listed below may work on a network, but only when they are connected to the parallel port of a Windows computer that has the correct printer driver installed and printer sharing properly configured. Contact the support group for you specific printer for details. Hewlett-Packard PPA or host-based printers: HP Deskjet 710C printer HP Deskjet 712C printer HP Deskjet 720C printer HP Deskjet 722C printer HP Deskjet 820Cxi or 820Cse printer HP Deskjet 825C HP Deskjet 1000C printer HP Deskjet 1000Cxi printer HP Deskjet 1000Cse printer HP Original Photosmart photo printer (C3804A) HP LaserJet 3100 product HP LaserJet 1000 product family The following printers are not supported on traditional networks: HP Deskjet 900 series 930C 932C 935C 940C 950C 952C 959C HP Deskjet 800 series 810C 812C 830C 832C 840C 842C 880C 882C NOTE: HP does not recommend the use of the HP Deskjet, HP Deskjet Plus, HP Deskjet 300, 400, 500, and 600 series printers, or the HP Deskjet 850C series printers for shared, high volume printing. These printers have a low duty cycle and are not designed for high volume network printing. The models listed below are not designed or supported on networks. HP Officejet 300 HP Officejet 500 HP Officejet 600 HP Officejet 700 HP Officejet K60 HP printer/scanner/copier 370/380 HP printer/scanner/copier (HP PSC) 700/900 HP Officejet V

Feb 16, 2006 | D-Link DI 707P (DI-707P) Router

Not finding what you are looking for?
ASUS WL-500g Wireless Router (WL500GDLX) Logo

396 people viewed this question

Ask a Question

Usually answered in minutes!

Top ASUS Routers Experts

Christopher Thrash

Level 3 Expert

425 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you an ASUS Router Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...