Question about Nokia N97 Cell Phone

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I have just updated my software to vers 20 on my n97 now the phone is just dead i only get a vibration when i press the on button but nothing else happens can some one plse advise cheers mike b.

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  • mbarn30 Oct 14, 2010

    is there anything i can do?
    is they some kind of reset proc i can do

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  • Nokia Master
  • 13,433 Answers

Hello

It seems the update has failed. if you can not fix the problem by performing the update again or trying another update then All you can do is take the phone to a nokia carepoint near you to get it repaired.

if your phone is in warranty it will be free.

you can find a nokia carepoint by visiting www.nokia.com or you can tell me where you are located and I can look up the contact details for you.

Posted on Oct 14, 2010

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  • Nokia Master
  • 1,932 Answers

Hi,
Please take the phone to the Nokia Care.This is the software problem only.Nokia care will reinstall full software and your phone will be ok
Thank you

Posted on Oct 14, 2010

  • Udhaya Rajan
    Udhaya Rajan Oct 14, 2010

    Hi,



    No you cannot do anything.Sorry for that



    Thank you

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1 Answer

Phone will do nothing as I have a frown face on it.


It sounds like an update did not install correctly. I'd suggest performing a Soft Reset on your device by pressing and holding the Power button and the Volume Down button for approximately 10 seconds, until the phone vibrates. Once it vibrates, release both buttons.

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it appears your operating system needs updating. You should visit www.nokia.mobi from your phone to get details on how to download your phone's software.
Hope this helps and pls don't forget to rate this:-)

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tht happens sum times with nokia n 97..here r few tips
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  2. clear ur cache
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  4. also restart ur phone from time to time
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