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Problems with usb device

Hello. I would like somebody to help me.
I think it might be a virus problem but I am not sure.
When I plug something into my usb the screen turns blue. When I turned on the computer with the something plugged in the usb it goes though but it says unkown device, it does not recognize the usb!
it's driving me crazy.
I also notice something unusual in my computer. When I turn it on I see a scree with something like that : partizan root killer kit... can somebody please help me?

Posted by on

  • tatir Jun 02, 2008

    Hi, there is no code in the screen. It's only a blue, kind of gray screen. I do not know what to do. Please help. The usb is not working. It has been a pain!!!

    I was googling for info and I found out it could be the bios. What do you think?

    thanks again

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2 Answers

Hello there. Thanks a lot for you help. Well, I have a notebook. The usb that I am trying to use are the ones on the right side of the computer, but I have tried all of them. In fact there is something unusual happening. If I plug the camera, the mouse on the usb it will recognize it but if I plug my flash drive or my ipod then I will have that blue/kind of gray/black screen. That screen only appears after I plug my flash drive or ipod into the usb port and after that I can't do anything. I have to shut down the computer and it's just driving me crazy!!!

I also tried doing this : "Before turning on the computer I plugged the flahs drive. The computer will start normaly but then when I go to sytem, device manager I will have something called "unkown device". I tried to uninstall, install again and it did not work. I do not know what else I could do. Any suggestions?

It's a pain...

THanks so much for your help and patience!

Posted on Jun 03, 2008

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Can you please provide me some information from that Blue screen

(That Blue screen is known as BSOD - Blue Screen Of Death - As on that screen you dont have any OK / Cancel Button and you dont have any other option other that Restarting your system manually when BSOD appears thats why it is known as Blue Screen of Death -
Anyways the important information from that error screen is located in the Second Paragraph + Last paragraph where some Hex codes are written
I want that information
Because most probably this is NOT a virus problem but it is a Hardware problem with your USB port)



Posted on Jun 02, 2008

  • Sarvesh Sonawane Jun 03, 2008

    Hi

    Please provide me some details

    1) Is that blue screen appears ONLY when you connect your USB drive?

    2) How you are comming out of that blue screen? (i mean do have only option to restart or you are trying some other way?)

    3) Which USB ports you are using? (Motherbaord ports or Cabinet ports?)





    Information

    :- The BIOS is different thing. In other words you can say its an small operating system loaded on to your motherboard directly. So when computer starts ups then first BIOS is get initialised and then it instructs that Hard disk is having User Operating system (Windows XP or else) so please load User Operating system from there and then your computer starts.

    This BIOS screen is usually in Blue color only.

    But in your case as it is apearing after User Operating system starts then that blue screen does not belong to BIOS.



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