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I have a 5th generation iPod Nano. I've had it less than one year, and now whenever I plug it into my computer with the USB cord that came with it, my computer says "USB device not recognized" and that the device as malfunctioned. I've tried it in all of the USB ports on my laptop (I have Windows Vista). The iPod is not listed when I open the My Computer window, and it will not charge since my computer or iTunes can't detect it. I had this problem once before, but after I updated to the newest version of iTunes, my computer detected it again. I now have the newest version of iTunes and it will not detect the iPod once again.

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  • Check system requirements. - iPod nano (5th generation) requires the following minimum versions of Windows: either Windows XP (Service Pack 3 or later), Vista or Windows 7. If you have one of these versions of Windows, verify that Windows is fully up to date by downloading and installing software updates from Microsoft. If you have Windows XP with Windows XP Service Pack 1 or Windows XP Service Pack 2, download and install Service Pack 3 using Windows Update.

  • iTunes online? - Confirm that iTunes has been downloaded and installed.

  • AMDS online? - iPod nano requires Apple Mobile Device Support (AMDS), which should be automatically installed with iTunes. To verify whether it is installed, click Start > Control Panel. Open the Add or Remove Programs control panel and verify that Apple Mobile Device Support is visible in the list of currently installed programs. If it is not, remove and reinstall iTunes.

  • Check USB connection. - Disconnect all USB devices from the system with the exception of the iPod nano and any USB keyboard and mouse. Then restart your computer. Verify that you are using a high-powered USB 2.0 port. Test with an alternate iPod USB cable if one is available.

  • AMDS - Re-verify that AMDS is running and installed.

  • iTunes usage - Remove and reinstall iTunes.
hope this helps

Posted on Oct 14, 2010

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