Question about Kenmore 3.8 cu. ft. HE3 Front Load Washer
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Posted on Jan 02, 2017
SOURCE: Control Panel
I believe the DRAIN/SPIN button on the Kenmore Elite HE3 will clear a locked control panel if you hold the button in for 3 seconds. This is actually a safety feature to keep small children from playing with the buttons and allows the consumer to lock the control panel. I hope that's all the problem you have and that it is not a control panel failure. Let me know if this helps. PS The matching Kenmore Elite Dryer uses the AUTO DRY LEVEL button for the same feature.
Posted on Jul 19, 2007
Press and hold 'dry' & 'spin', shd unlock OR
Try holding the "end of cycle" button down for 5 or 6 seconds. You must hv done it accidently, it is the child lock device. Pl. rate if helped.
Posted on Jan 02, 2008
you need a new cpu you can unlock door by removing bottom panel reaching up to the door lock and pulling a little ring on the bottom will manualy unlock the door
Posted on Mar 03, 2008
Does the bottom of your agitator work correctly? We had the same problem if you pop the cap off the top of your agitator there is a cam in there with 3 dogs that engage the agitator causing it to spin. If the bottom part is agitating correctly then chances are the dogs in the cam assembly are shot. If the bottom is agitating correctly then it is very possible you have something stuck under the bottom section of the agitator. If this is the case remove the top cover (same as before it's just a lid that pops off) inside you will see a 1/2" square use a 1/2" drive ratchet with a 3" or 6" extension unscrew this piece remove the top section of the agitator then the bottom. Once the bottom is out check to make sure all is clear inside the washer. Reassemble in the reverse order making sure the lower section sits all the way down on the splines for the drive mechanism. If neither one of those solve the problem I would suspect you have an issue in the drive train of the washer.
Posted on Dec 30, 2008
The diagnostic function will not help you if your user interface board (UIB) is acting up because to put into diagnostic you have to select drain spin, then the no spin option, and hit the prewash button 4 times.
It sounds like your UIB is the problem.
Posted on Feb 12, 2009
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