Question about General Electric WCVH6800J Front Load Washer

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Have a GE Model WCVH6800J1MR that doesn't fill with water. It appears to start and spin when the soap would go in, but no water. Checked water supply is fine. Checked for kinked hoses they are also fine. Had a repairman out and he said replace the door lock. Ordered the part spent the extra money to have it 2nd day delivery. Installed the new part and still not filling with water. Currently out the $85.15 for the home call and $160 for the part. Called GE and they said they would sent the repairman back out. Not sure he knows what he is doing. Any suggestions?

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Cool thing about these new computer controlled appliances is that they diagnose themselves. Easiest way to find issues is to run a diagnostic test: http://www.fixya.com/support/t9576766-found_small_part

Test T02 will show you the most recently encountered codes. At the bottom of that posting is a link to the code definitions with problem resolutions: http://www.fixya.com/support/t9556917-ge_model_wcvh6800j_error_code_04

Post back once you have the codes and we'll see about next steps.
In addition to t02, you should definitely do "t08" and "t09" tests to check the hot/cold water valves. Have a GE Model WCVH6800J1MR that doesn't fill - chris_in_ma_7.jpg
chris_in_maHave a GE Model WCVH6800J1MR that doesn't fill - chris_in_ma_9.jpgmi
chris_in_ma_9.jpg

Posted on Jul 28, 2011

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Posted on Jan 02, 2017

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