Question about Creative Labs Creative I/O SY-U2-IDE USB 2.0 to IDE Cable Adapter - RETAIL (DSSBSYU2IDE) Drive Case

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Computer does not recognize drive - Creative Labs Creative I/O SY-U2-IDE USB 2.0 to IDE Cable Adapter - RETAIL (DSSBSYU2IDE) Drive Case

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Try to change the cable.

Posted on Oct 13, 2010

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Okay. First of all is it a cd drive in your computer as opposed to a DVD drive? If you put a dvd into a cd drive it cannot recognize the dvd. A dvd drive can recognize a cd, but a cd drive cannot recognise a dvd.

Does your computer actually recognize the drive as being present?
If the drive isn't recognized by the computer try:

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If the drive IS recognized by the laptop but won't play any disk it's probably the drive itself at fault. You can try gently cleaning the inside of the drive - the optic that reads the disk. However, the usual cause is failure of that optic which read the disk information. It cannot be repaired.

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Try a different usb port on the computer. Maybe the usb port you are using is bad.

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1. Try a different USB port. If other ports recognize it, then the original port is fried. 2. Try a different computer. If the other computer does not recognize it, then your flash drive is damaged.

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Connect it to a different computer. If it is not recognized, then it has a problem.
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did your computer device manager recognized your external drive? did disk management recognized you external drive? let me know.

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