Question about Whirlpool ED5THAXMS Side by Side Refrigerator

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Freezer side gets very cold, but the refrigerator side is slightly cool. Replaced thermostate but the results are the same.

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It may be a defrost issue. If the freezer is not defrosting then ice encases the fan motor behind the back wall of freezer and wont allow it to circulate the cold are to refer section. To see if that is the issue check behind the freezer back panel if it is iced up try unthawing it, have towels on the floor it will make a mess, if it starts cooling again after you thaw it out then you know its a defrost issue and it will work until the ice builds up again. You may need a new defrost tstat, heater or timer.

Posted on Oct 13, 2010

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Posted on Jan 02, 2017

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Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

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In my GE side-by-side refrigerator (model number GSS20IEMDWW), there is a motor-controlled flapper door between the freezer and fresh food side. Cold air from the freezer side cools the fresh food side when that flapper door is open.

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