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Oki C5300 says 381:Paper Jam. I have cleared all paper from the unit and it still says paper jam.

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Posted on Jan 02, 2017

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SOURCE: oki c5250n paper jam

Unfortunately this may require and engineers visit. If you pull down the MP assembly by using the handle in the middle at the front of the printer you can then see a small "gearbox" at the right hand side of the transfer belt. This is common to feeds from both trays and could be worn. If you remove tray 1 and temporarily tape up the sensor arms to fool the printer into thinking it has a full tray installed, you can the test, by applying a little pressure to the feed roller, to see if it positively moves forward or if you are able to stop it turning. On a brighter note, you may just need new rollers instead of cleaning them.

Posted on Apr 18, 2009

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SOURCE: fatal error 980 OKI C5500 printer

I had a paper jam and removed the jammed papers. The paper jam cleared and then the Fatal Error 980 appeared. OKI C5500 printer

Posted on Feb 25, 2010

  • 186 Answers

SOURCE: Hello...we had a paper jam in our OKI Microline 39...

it could be due to the sensor at behind of the printer, try looking at it and make sure the spring did not came off...

Posted on May 22, 2010

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1 Answer

How to clear a fake paper jam in oki B6250 printer


The usual cause of "fake" paper jams is a prior "real" paper jam. One of two things occurs.

  1. A small bit of paper tears off the jammed stock and hides from view, but keeps the printer jammed. These can be hard to find and remove, depending upon where they are.
  2. In the process of yanking the jammed paper out of the unit, the sensor(s) become damaged or misaligned and give false jam indications. This usually needs repair or replacement.

Jul 30, 2015 | OKI Office Equipment & Supplies

1 Answer

On Oki 330 have error 380 still showing after paper jam was cleared


Make sure everything is clean. Please refer to your manual for cleaning instructions; or download a new manual at http://www.okidata.com/ .

Below are how to clear a jam instructions:
How to remove jammed paper 28/07/2013
Paper handling is key to Ensure trouble-free printing. However, paper jams sometime Occur.
You can improve feeding and Avoid paper jams in your OKI printer, by following these simple steps:
Loading the Paper: When loading paper, fan the stack of paper before placing it in the tray. This will shake out any paper dust and reduce any static in the paper, two major causes of paper mis-feeds.
- Place the paper in the tray under the tabs.
- Do not fill above the "PAPER FULL" mark.
- Guides Adjust the tray for the correct paper size.
Recommended Media: Use paper specified for the printer
When printing on heavy / thick types of paper, it is best to use the manual feed tray at the front of the printer.This will Provide a straighter paper path to Prevent potential paper jams.
Cleaning: Periodically wipe the rubber rollers inside the area That holds the paper tray with a soft cloth.
dust Paper and simple wear may cause these rubber rollers to slip and not feed the paper properly.

Nov 29, 2013 | OKI C3400n Laser Printer

1 Answer

Removed paper jam from 6450, but it still shows paper jam message went through the troublshooting steps, but ! is still blinking with paper jam message that says, "clear jam, press ok."


make sure you have all the paper out, sometimes there is a small piece that got stuck inside the printer. if you can not see it, you will probably have to take it to a service center. most likely its stuck where the sensor area is.

Apr 16, 2009 | OKI B4350 Laser Printer

2 Answers

Fatal error 980 OKI C5500 printer


I had a paper jam and removed the jammed papers. The paper jam cleared and then the Fatal Error 980 appeared. OKI C5500 printer

Mar 15, 2009 | OKI C5100n Laser Printer

1 Answer

Paper jam


OK, you will need to preform a hard reset. unplug the unit for 5 min.

Mar 04, 2009 | OKI B4300 Led Printer

2 Answers

Oki b6200 paper jam


Have you checked to see if there is any paper jammed in the sensor, at the back in the 150-sheet feeder assembly, if not the paper could be stuck the 150-sheet assembly

Feb 26, 2009 | OKI B6200 Laser Printer

1 Answer

Oki C9300


What is the status of your fuser unit and on what paper settings are printing on? When last have you cleaned tour machine?

May 23, 2008 | OKI C9300 Led Printer

6 Answers

OKI C5100 printer repeated jams. Usually flashing the code of "380: paper jam" as the message.


I too kept getting the front cover paper jam despite followings Oki's paper jam removal instructions and blowing out the printer with compressed air.
In my case, the paper drawer was the problem.  When you pull out the drawer there is a spring loaded piece of white plastic at the very front of the drawer.  In the center of that is a gray rubber strip.  That strip had come loose in the center and bowed out, preventing paper from exiting the paper drawer.  I manually removed the strip, clipped off a little piece from one end so that it fit back in the recessed cavity on the white plastic piece and glued it back down.
This should be applicable to all Oki c5xxx color LED printers.

Dec 03, 2006 | OKI C5100n Laser Printer

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