Question about Emerson CKS3020 Clock Radio

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Our Emerson clock radio, model CKS3020, suddenly started losing it's digital display. All other functions work just fine, except for the display which will go on if you pick up or bump the clock , but then after a few seconds goes to black. It has never been dropped or manhandled. Can you help?

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Posted on Jan 02, 2017

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SOURCE: Time Display

A-ha! Those manuals sure do come in handy sometimes. I found the solution. In addition to functioning as a snooze button for delaying the alarm, the snooze button is also a brightness button for the time. If you press snooze one time it changes the time brightness from bright to dim, press it again and it goes from dim to motion sensitive only, press it again and it returns to bright.

I just tried this and resolved my problem. I hope it helps you as well.
Enjoy!

Posted on Oct 13, 2008

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SOURCE: No directions for Emerson S.A.M.E. weather research radio

We are all set. We found the directions. Thank you!

Posted on Dec 12, 2008

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SOURCE: Emerson IC200BK smartset iPod radio - buttons seem to be stuck

You can try taking the battery out and let the microprocessor discharge it charge and unlatch the switch controls function. This should take about a hour to be safe. To do this take the plug about from the wall also. The battery may be bad and need replacing. You can test the battery by putting it back in after you test the radio and clock with the a/c plug only. After the radio and clock return to normal operation. Put the battery back in and see if it work properly and all the function work. If you are still having problems replace the battery. If this does not fix the problem, you will have to call Emerson customer support at this telephone number 1-800-898-9020. Give them the model number of you clock radio and tell them the problem you are having with the failure of the front panel buttons. They will be able to tell you if there is a fix or if you have to send it in for repair. I hope this information helps you with your problem.

Posted on Jun 12, 2009

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SOURCE: Emerson Smartset Clock Radio

For the Clock/Radios that are having problems with the clock display and settings. You will have to reset the Clock/Radio's microprocessor. To do this you must unplug the Clock/Radio from the wall outlet and remove the internal battery. You must let the Clock/Radio set with no power for at least 1 hour to discharge the microprocessor circuits. The microprocessor should then be able to reset itself. You can then reinsert the battery and plug the Clock/Radio into the a/c wall outlet. The functions should have reset and be working normally. If this does not solve the problem, try putting in a new battery (CR2430). Before putting in the new battery, unplug the clock radio and remove the old battery and let it set again for a few hours this time to try to reset the microprocessor. If this does not solve the problem (This includes the person with the complete Clock/Radio operation failure) you can call the Emerson customer support at this telephone number 1-800-898-9020. Give them the make and model number of the Clock/Radio. Tell them the problems you are having with the operation of the Clock/Radio and ask them for assistance. I hope this information helps you solve the problems your are having with your Clock/ Radios.

Posted on Jun 12, 2009

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SOURCE: Emerson Clock Radio is not working and has odd numbers in display

You can try to reset the microprocessor by running the Clock/Radio with out the battery in. If this works buy a new battery (CR2430) and see if the Clock/Radio functions return to normal. If this does not reset the microprocessor , you will be out of luck with this Clock/Radio. It has had some damage done to the microprocessor and cannot be repair. Emerson does not provide out of warranty repair service. What this mean to you is that there is no support for this product. This means there are no parts or service information to do the repairs with. If the Clock/Radio could be repaired, the repair cost would probably cost you more than the cost of buying a new Clock/Radio. I am sorry to give the bad new. In this day and age of short production run items, it is cheaper for the manufacturer to sell you a new product then repair the older one. I hope this information has help you with the problem you are having with your Clock/Radio.

Posted on Jun 13, 2009

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http://www.emersonradio.com/owners/SmartSet%20Series/CKS3020_072706.pdf Copy this web link and paste it into the address bar of the browser. This will take you to Emerson customer support web page that contains a pdf copy of the owners manaual for your model Clock/Radio. Here you can find the correct procedure for setting the alarms for the Clock/Radio. If the alarms still do not work correctly. You will have to reset the microprocessor in the Clock/Radio. To do this you must unplug the Clock/Radio and take out the internal battery. Let the Clock/Radio set for at least 1 hour without any power source. Then reinsert the battery and plug in the Clock/Radio and see if the functions return to normal. If not you will need to call Emerson customer support at this telephone number 1-800-898-9020 between the hours of 7am-5pm CT. Give them the make and model number of you Clock/Radio and ask them for assistance. I hope this information help you with your problem.

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You can try to reset the microprocessor by running the Clock/Radio with out the battery in. If this works buy a new battery (CR2430) and see if the Clock/Radio functions return to normal. If this does not reset the microprocessor , you will be out of luck with this Clock/Radio. It has had some damage done to the microprocessor and cannot be repair. Emerson does not provide out of warranty repair service. What this mean to you is that there is no support for this product. This means there are no parts or service information to do the repairs with. If the Clock/Radio could be repaired, the repair cost would probably cost you more than the cost of buying a new Clock/Radio. I am sorry to give the bad new. In this day and age of short production run items, it is cheaper for the manufacturer to sell you a new product then repair the older one. I hope this information has help you with the problem you are having with your Clock/Radio.

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Sorry it took so long to get back to you with a answer to your question. You must try to reset the microprocessor in the Clock/Radio. To do this you must unplug the Clock/Radio from the A/C power source.Then remove the Internal battery(CR2430). Let the Clock/Radio set without a power source for about 3 hours. This will discharge the microprocessor and reset it. After you have discharged the microprocessor,you can reinstall the internal battery. Connect the Clock/Radio to the A/C power source. The Clock/Radio's Functions should have returned to normal function. If the Clock/Radio did not return to normal function, you must replace the internal battery and again let the microprocessor discharge. After the microprocessor has discharged,put in the new internal battery and reconnect the Clock/Radio to the A/C power source. The Clock/Radio should have returned to normal function. If you are still having problem with the functions of the Clock/Radio, You will have to call Emerson Customer Support. The telephone number for the Emerson customer support is 1-800-909-1240. you can call them between the hours of 8am-4:30pm CT. Give them the make and model number of the Clock/Radio and ask them for assistance. I hope this information help you with your problems with the Clock/Radio. Thank you for using FixYa and have a nice day!

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Sorry it took so long to get back to you with a answer to your question. You must try to reset the microprocessor in the Clock/Radio. To do this you must unplug the Clock/Radio from the A/C power source.Then remove the Internal battery(CR2430). Let the Clock/Radio set without a power source for about 3 hours. This will discharge the microprocessor and reset it. After you have discharged the microprocessor,you can reinstall the internal battery. Connect the Clock/Radio to the A/C power source. The Clock/Radio's Functions should have returned to normal function. If the Clock/Radio did not return to normal function, you must replace the internal battery and again let the microprocessor discharge. After the microprocessor has discharged,put in the new internal battery and reconnect the Clock/Radio to the A/C power source. The Clock/Radio should have returned to normal function. If you are still having problem with the functions of the Clock/Radio, You will have to call Emerson Customer Support. The telephone number for the Emerson customer support is 1-800-909-1240. you can call them between the hours of 8am-4:30pm CT. Give them the make and model number of the Clock/Radio and ask them for assistance. I hope this information help you with your problems with the Clock/Radio. Thank you for using FixYa and have a nice day!

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You can download the manual from the link below: http://emersonradio.com/owners/SmartSet%20Series/CKS3020_072706.pdf Please update the question & let us know if the information given was useful to you - Good Luck!

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