It won't spray water!!
I have a model Bissell Proheat Platinum II Model 1699 that was not spraying. It looks to be very similar to your model. From reading other posts, this is what I did:
Frst make sure it isn't the pump. Try spraying with your accessory. The accessory does not use the heater. If you get spray with your accessory, your pump is okay. If you don't get spray, check the belt to the pump. If it isn't the belt, you may need a new pump.
Luckily, I got spray with my accessory, so now you need to check your tubing from and to your heater. As stated in other posts, the heater is located within the lower half of the handle where the POWER HEATER switches are. There are quite a few screws. It's easy to miss the one at the very top of the handle. First remove the accessory caddy and then remove one half of the upper handle. The other half of the upper handle lifts straight up allowing you to split the lower part fo the handle into a "V". It pivots at the bottom around the wheels. It took me a while to figure out that I needed to LIFT that part of the handle straight up.
Once you split the lower half, you will see the heater (aluminum box). There are two ports on the heater where the two lines connect to the heater (in and out). Use pliers to loosen the spring clip where the tubing connects to the heater to remove each line. My lines were okay. One of the ports on my heater was plugged. I used a 1/16" drill bit and hand reamed out the crud. You don't need to use a drill -- use your hand - it's safer. After you cleaned out the ports and your tubing (if needed), suggest you try it out after reconnecting the lines to the heater but before you put the handle back together. You may find that the lines or port needs more cleaning. Make sure you have water in both the water and cleaning solution vessels. As you know, no water will spray if EITHER one is dry. Turn it on and then press the little spring that's still in the handle. Hopefully you will get a water spray.
When you put the handle back together, be careful that you don't crimp the tubing. Tuck them back in the notches in the handle.
Hope this helps . Good luck.
Feb 20, 2011 |
Bissell 1698 PowerSteamer ProHeat Upright...