I have just upgraded my system to a duel core processor, and now I am unable install PS CS3. It just acts like it is starting to run, but never installs. I have done everything that the tech support says, but it is doing doing the same thing. Last resort is they say to check the "bios" in the motherboard. OK, now I am scared......any ideas anyone
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi there, As far I understand, If you install more than one copy of adobe product The serial will lock at Adobe home server. You can try to contact adobe here and tell them about the problem : http://www.adobe.com/support/photoshop/
First of all follow the instructions on this kb file: http://support.microsoft.com/kb/315346
If you have previously installed cs3 you may have some residual files from the previous install still lurrking in the system files and registry which need removing. Or it may be that your cs3 installer files have become corrupt. to check this simply, do a file copy of the installer. If it copies ok it is likely not corrupted.
The point of an upgrade edition of a piece of software is so that you can upgrade your existing software. You need Photoshop 7 or higher to use the upgrade. If you don't have it, you will need to return/refund your purchase of the cs3 upgrade, and get the full version of the software instead.
Your other option is to purchase an earlier version of adobe photoshop, in order to install it so that you can upgrade it. Seems very round-about but I suppose it would work, and I'll bet if you find adobe photoshop 7 somewhere, it'll be awfully cheap ;)
Unfortunately the "official" word is out. Photoshop 7.0, 7.0.1 is not compatible with Apple's newest Operating System, Leopard (10.5).
Adobe Photoshop versions CS (8.0) CS2 (9.0) and CS3 (10.0) do run in Leopard but may have some issues. The only suggestion I have for you is either revert back to Tiger (10,4) or upgrade your Photoshop to CS3.
Adobe offers a discounted upgrade price from 7.0, CS1, CS2 to CS3 for $199. That's a lot
better then paying the full retail price of $649.00. I wish I had a better suggested solution for you. You're not alone on this one.