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I have Samsung CLX3175 FN and lately the paper jams on me all the time. According to one of your expert komguy, he suggested that the Exit Sensor need to be replaced. I got the part. I don't know exactly how to replace it. Wonder if there is any diagram available to let me know where the sensor is? Thanks Irene West

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  • irwest Oct 15, 2010

    Hi Joshi,



    I tried per your suggestion. The printer was not fixed by your first option.



    I need instructions on how to pull out the fuser, I don't exactly know which part is the fuser.

    Toners are easy to pull out, they can be pulled out from the front. How do I pull out the fuser?



    How easy it is to find the location of the Exit Sensor?



    Thanks,



    Irene

    Hi Joshi,


    I tried per your suggestion. The printer was not fixed by your first option.


    I need instructions on how to pull out the fuser, I don't exactly know which part is the fuser.

    Toners are easy to pull out, they can be pulled out from the front. How do I pull out the fuser?


    How easy it is to find the location of the Exit Sensor?


    Thanks,


    Irene

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Hi,

To clear the paper jam, please turn off the printer and it will attempt to clear the jam by itself.
You might see an error code on the printer too which will help you identify the issue.

To remove the paper jam manually, turn off the printer and then remove the paper tray.
Check for paper that is trapped in the same. Also try to access other printer areas where paper travels in the course of printing.

You could remove the toner or ink cartridge go gain access to hidden areas in the printer.
Try to roll the gears and rotate the paper feed mechanism to free up the jam.

If you locate a piece of paper hold it with both hands and attempt to get as large a grip as possible, then slowly pull.
The objective is to not to cause a tear in the paper and pull it out in one smooth motion.

Put the toner and paper tray back in it's place.
Switch on the printer and check by printing a test page.
This should resolve the issue for you.

In case you still need to replace the sensor, please pull out the toner and then the fuser.
You will be able to locate the Exit Sensor right beneath those.

If this doesn't work for you, please comment and let me know, and I will be more than happy to assist you to further resolve your issue.

I will appreciate your feedback and positive rating for this solution.
Thank you.

Posted on Oct 14, 2010

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