Question about Microsoft Windows 98 for PC

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Nothing is working! I need help

Ok I have a 98 Dell and it wont do anything... when i start it up, it gets to the Dell screen and then it goes to a black screen w/ a little flashing bar in the top left corner. It doesnt respond to anything u press on the keybord except to restart it...Before, i tried to delete everything on the c drive using the boot disk... and it gave me troubles... i cant remeber what it said be cause now the boot disk doesnt do anything. And so my dad tried to fix it by putting every floppy disk in and doing watever to see if it worked. And I think its really screwed up now... when I hold CTRL down to open the windows 98 startup menu... it says ERROR 0210:Stuck Key 03DT. press to resume or for setup. when I press esc to resume it goes to that black screen w/ that blinking bar... and doesnt do anything...

how do i get it to even get to the command prompt? or install an operating system(preferably 98)? This is like a mess around w/ computer and i really dont care about it, I just want it working again.
any advice will help. Thanks.. oh and could u like completly explane stuff becaus im only some what computer savy. thanks again.

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  • 4 more comments 
  • steelers86 Jun 02, 2008

    it is a Dell Dimension XPS R450

  • steelers86 Jun 04, 2008

    the service tag is HBT4X.

  • steelers86 Jun 05, 2008

    ok in the Boot tab there is a hard drive entry and when i press enter it gives me these options: 1. [Maxtor 91010D6- (pm)]

    or 2. [Bootable Add- in card]

    I didnt see any CDROM drive entries...

  • steelers86 Jun 06, 2008

    The date is right but the time is a little off...

  • Jeffrey Pemberton
    Jeffrey Pemberton May 11, 2010

    I'm in Windy City but I just have to say - Steelers and Hines Ward --- Yessssss !!!!!!! Here we go Steelers here we go!!!

  • Edward Sheldon
    Edward Sheldon May 11, 2010

    "Stuck Key" error means just that. When the machine checked itself prior to booting, it found that a key on the keyboard seemed to be jammed. Happily, by causing this you're actually helping the situation. Remember where it says "Press DEL for setup"? Well, that's what you need to do. That will get you into the BIOS. When you first start the machine repeatedly tap the DEL key until you get into the BIOS.

    As you don't specify the model number of your machine, I'll need you to let me know the exact model number before I can talk you through the BIOS settings to change, so post that information on this ticket and I'll give you step by step instructions on which BIOS settings to modify to get your system up and running.



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You haven't received a response from Whisperwolf because our email notification system is down right now.

When you start your system and before your Dell screen shows, Press either the F2 or F10 screen. This should get you a System Bios setup screen. In this screen, see if there is an entry for your Hard drive and CDROM drive.

If you can get that far comment back and I'll check back here until our email system is working again. The fact that your computer is not responding to your CDROM is not a very good sign and your computer may have been starting to fail with the first of errors you received and is now at complete risk.


Posted on Jun 05, 2008

  • Glenn Rogers
    Glenn Rogers Jun 06, 2008

    Hi, Back from an out of town trip and our email server is still down. There should be an entry somewhere for your CDROM device. I certain you don't see that so this helps.

    Did you check or can you check the bios setup screen again and see if the date and time is correct?

    Thanks again for your patience while our email alerts to we Experts is down.




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