Question about Maytag EPIC MFW9700S Front Load Washer

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F21 took hose off not plugged and not bent???what now

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If this is a Maytag Epic series FRONT LOADER, "F21" is a Long Drain error code. This is an indication that you may have an obstruction somewhere in the drainage system. Most commonly, this is an indication something is lodged in the drain pump or the inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:

http://www.fixya.com/support/r3608588-f21_error_code

Included is a follow-on link that explains how to check the drain pump to clean. On some model washers there is no screw off cap on the pump and you will have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Removing the inlet hose for inpsection is recommended on all these washers just to ensure there isn't anything lodged in the line. Debris and small articles of clothing such as socks or under garments can become lodged in this area as well causing the drain cycle to fail.

NOTE: The washer will not complete a wash cycle until the conditions causing the error are corrected. In addition, a "SUD" or "SD" (Suds lock) error code can also often occur in conjunction with the "F21" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error (if displayed) should go away.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

These are very simple repairs that you can perform yourself without the assistance of a repairman.

If the wash tub is full of water, you may want to use a wet/dry shop vac to pull a vacuum on the drain line and drain the wash tub. This will minimize any potential mess you may have to clean up.

Replacement parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between sites, so shop and compare. The first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.



NOTE: The error codes are not listed in the owner's manual. For an explanation of all the error codes, each one of these washers comes with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front feet of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.

Read through the information provided and if you have questions, please post back and let me know. I hope you find this information helpful.

Posted on Oct 13, 2010

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1 Answer

Why does it still display on LED screen out of order code F21 I have tried unplugging and waiting 1 minutes and plug in same problem. Could it be a flow sensor or meter inside?


my book tells me that fault code specifically says drain time is taking to long , this is an indication of either a clogged drain hose (or vent) or in some cases can be a worn down pump impeller (on heavy use machines) or in extreme cases your idea could be correct and the water level sensor is not showing a m/t basket so it gives this fault , a sure divider to this way of thinking is to watch machine (no soap or clothes) for moment it gets that fault , if theres water in drum then sensor is right and u need to took better at pump and drain hoses , if its M/T then sensor is wrong

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F21 means long drain. Yes, there is something be in the hose. You need to open the filter and clean the pump, too.

Oct 19, 2013 | Kenmore Elite HE5t Washer

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Maytag washer throwing fault code 21


An "F21" or "F02" error code is indicative of a slow draining cycle, normally caused by a clogged or kinked drain hose. If an "F21" or "F02" error code appears, check the drain hose on the back of your washer to ensure that it is not clogged or bent. Once the drain hose has been unblocked, the error code should disappear and the machine drain properly. However, if you have a high efficiency washing machine and the error code continues to appear, make sure you are using the correct detergent; because high efficiency machines use much less water than traditional washing machines, they require the use of a low sudsing detergent. Traditional detergents may produce too many suds, which can block the machine's drain hose and lead to slower draining cycles.

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My magtag 5000 series washer is flashing error code F21, It was in the middle of a wash cycle and now the door is locked and it won't open. How do I at least get the door open. I have unplugged the


Unplug the washer. Then plug it back in and press the button that turns it off. This should unlock the door. Same thing happened on mine and there was a kink in the drain hose. Once I unkinked the hose, unplugged it, plugged it back in, turned it off, then I was able to run a drain & spin cycle to get the water out of the load that was in the washer. I then ran a full wash cycle (they'd gotten stuck in the first drain & spin cycle of a wash) and everything seems to be fine now.

Dec 04, 2011 | Maytag Washing Machines

1 Answer

It is FO 2 its happpend twice no papper work for it?


Hello there and thank you for choosing fixya
Depending upon the type of washing machine, you may notice an "F21" or "F02" error code. An "F21" or "F02" error code is indicative of a slow draining cycle, normally caused by a clogged or kinked drain hose. If an "F21" or "F02" error code appears, check the drain hose on the back of your washer to ensure that it is not clogged or bent. Once the drain hose has been unblocked, the error code should disappear and the machine drain properly. However, if you have a high efficiency washing machine and the error code continues to appear, make sure you are using the correct detergent; because high efficiency machines use much less water than traditional washing machines, they require the use of a low sudsing detergent. Traditional detergents may produce too many suds, which can block the machine's drain hose and lead to slower draining cycles.
Please feel free to post me a comment back if you need help with the dissasembly of this ok?
best regards Mike

Mar 28, 2011 | Washing Machines

1 Answer

Keeps on coding F21 - we have adjusted the hose several times but still seems to be giving us problems


Hi

Error F21 means F21 error means that the drain time has exceeded 8 minutes; this will turn off the water valves. Error code SD means LONG DRAIN. This error appears when the drain time exceeds 8 minutes and the water valves turn off. After 4 minutes the "Sd" error will be displayed, and then 4 minutes later the F21 error code will be displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the drain hose and make sure it is not plugged or kinked. If the drain hose if fine then unplug the washer and check the electrical connections at the pump and make sure the pump is running. Check the drain pump filter for foreign objects. To access the drain pump and filter remove the front kick panel and trace the drain hose to the bottom of the washer, drain pump would be located there. If you are not able to access it, then replace the back panel as well. Plug in washer or reconnect power. If the issue is still not resolved then you would need to replace the drain pump.
Hope this helps... Please post back if you need more information.


Daniel

Jan 01, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

What does f21 mean


an error code f21 means your machine may not be draining properly , it may have a kinked or bent hose that is keeping the water from flowing completely. check the back of the machine unkink it or replace it. good luck!

Dec 30, 2010 | Maytag Washing Machines

1 Answer

F21 Error Message on Front Loader


If it is saying that the drain hose is kinked it may be plugged may have something clogging it...

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Problem with F21 code on whirlpool duet sport


i had the same problem. take the bottom cover off of the front of the washer. on the right you will see a round white screw off cover, it is very tight, it unscrews counter clock-wise. pull this out and see if there is any debris in it. if you look into the hole on the right side there is a hole about 1 inch round, this is the pump opening. you may have to take the gray drain hose off of the back of the pump housing and feel if anything is stuck in there, in my case there was a penny stuck side ways blocking the flow of water. after i took it out the washer has been running great again. this is obviously a design flaw, that something that large could manage to get that far, lucky for me it didn't damage the pump impeller. hope this helps. this should take care of the SD and the F21 error codes.

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2 Answers

My washer stops in the middle and flashes F21?


Hi and welcome to FixYa,

An F21 error code indicate drain problem. Might you want to inspect/clean the drain system from the filter to catch basin to impeller, pump/valve and drain hose. To do this, the bottom/kick panel ahs to be removed. A bit of a messy job so pls be prepared with paper towels and other absorbent materials.

Good luck and Thank you for using FixYa. Happy Holidays.

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