Question about Digital Products Hewlett Packard OfficeJet J6480 InkJet Printer

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Trying to fax and getting message "fax log full"

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I hope you can still access the Settings on the Printer, if so follow the instructions:

  • Press the Setup button.
  • Press the Right arrow button until Tools displays on the control panel, and then press OK .
  • Press the Right arrow button until Fax Log displays on the control panel, and then press OK .
  • Press the Right arrow button until Clear Fax Log displays on the control panel, and then press OK . A message that says the fax memory is clear displays on the control panel.
  • Press the Cancel button to exit.


If the problem persists, let me know.

Good luck.

Thanks for using FixYa.

Posted on Oct 13, 2010

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1 Answer

How do I clear Fax log entries for HP J4580?


You can try this,
"A 'Fax Log Full ' message displays on the control panel display when the Fax Log is full."

1. Press the Setup button ("Spanner logo")

2. Press the Right arrow button (?) until Tools displays on the control panel, and then press OK .

3. Press the Right arrow button (?) until Fax Log displays on the control panel, and then press OK .


4. Press the Right arrow button (?) until Clear Fax Log displays on the control panel, and then press OK . A message that says the fax memory is clear displays on the control panel.


5. Press the Cancel button (X) to exit.

Hope it helps.

Jul 14, 2011 | Computers & Internet

1 Answer

I can't clear the Fax memory it say I have full memory. Tried * 3 & * 9 and nothing clears this message and I can't receive faxes


  1. Press the Setup button (c01361401.gif ).
  2. Press the Right arrow button (c01185072.jpg ) until Tools displays on the control panel, and then press OK .
  3. Press the Right arrow button (c01185072.jpg ) until Fax Log displays on the control panel, and then press OK .
  4. Press the Right arrow button (c01185072.jpg ) until Clear Fax Log displays on the control panel, and then press OK . A message that says the fax memory is clear displays on the control panel.
  5. Press the Cancel button (c01235250.gif ) to exit.

Jun 16, 2011 | HP J3680 Officejet All In One Printer

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8500 hp printer -- cant get red of message -fax log full


clear the fax log...
go to setup menu basic fax setup... scroll to fax log... clear fax log....
in some printer you can find the fax log in the fax settings or advance fax setup..

Feb 16, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Fax log full HP Officejet 8500 error; Delete not


Please press the set up menu on th eprinter which is like a tool(wrench)-----Arrow keys-----TOOLS-----OK-----Arrow Keys------Clear Fax Log------OK.
This will clear the fax log.
If still the issue persists, please follow the below steps.
1. Touch the Setup icon.
2. Scroll to and touch Tools.
3. Scroll to and touch Restore Factory Defaults. A Defaults Restored message displays.
4. Press the Cancel button to return to the main menu.

And then, again cleasr the fax log by following the below steps.
Please press the set up menu on th eprinter which is like a tool(wrench)-----Arrow keys-----TOOLS-----OK-----Arrow Keys------Clear Fax Log------OK.
This will fix the issue.

Apr 11, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Can't fax because fax log is full all the time


You need to clear the fax log. Press the control panel's button (right or left) until you see 'fax log' on the display, then press OK or Enter (depending on the printer). Press the control panel's button again until you see 'clear fax log' or 'delete fax log' on the display, then press OK or Enter. You should get a confirmation message on the panel display. You can turn the printer off and then after a few seconds turn it back on. The fax log memory should be empty now.

Nov 27, 2009 | Televison & Video

1 Answer

Error message on my Hp Officejet J6480-Fax log full


Press the Setup button (c01361401.gif ).
  1. Press the Right arrow button (c01185072.jpg ) until Tools displays on the control panel, and then press OK .
  2. Press the Right arrow button (c01185072.jpg ) until Fax Log displays on the control panel, and then press OK .
  3. Press the Right arrow button (c01185072.jpg ) until Clear Fax Log displays on the control panel, and then press OK . A message that says the fax memory is clear displays on the control panel.
  4. Press the Cancel button (c01235250.gif ) to exit.
Hope this helps

Feb 23, 2009 | Digital Products Hewlett Packard OfficeJet...

1 Answer

Can't receive or send faxes


In case you haven't solved this yet:
  1. Press the Setup button (c01361401.gif ).
  2. Press the Right arrow button ( > ) until Tools displays on the control panel, and then press OK .
  3. Press the Right arrow button ( > ) until Fax Log displays on the control panel, and then press OK .
  4. Press the Right arrow button ( > ) until Clear Fax Log displays on the control panel, and then press OK . A message that says the fax memory is clear displays on the control panel.
  5. Press the Cancel button ( X ) to exit.
You can go to this web page also:
Fax Log Full Message
Thanks for using Fixya.

Feb 23, 2009 | Digital Products Hewlett Packard OfficeJet...

1 Answer

HP6450 says fax log is full and cannot recieve or send.


  1. Press the Setup button (c01361401.giftools ).
  2. Press the Right arrow button (c01185072.jpg> ) until Tools displays on the control panel, and then press OK .
  3. Press the Right arrow button (c01185072.jpg >) until Fax Log displays on the control panel, and then press OK .
  4. Press the Right arrow button (c01185072.jpg> ) until Clear Fax Log displays on the control panel, and then press OK . A message that says the fax memory is clear displays on the control panel.
  5. Press the Cancel button (c01235250.gif ) to exit.

Jan 20, 2009 | HP DeskJet 6450 Printer

1 Answer

Recently purchased a J6480 All in one. The fax function stopped working and the message was "Fax Log Full" cannot send or receive. How do I fix it? K. Kirschner ksk62@comcast.net


recently purchased a J6480 All in one. The fax function stopped working and the message was "Fax Log Full" cannot send or receive. How do I fix it?
K. Kirschner ksk62@comcast.net`1q```````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````

Jul 26, 2008 | Computers & Internet

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