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Kenmore he2 front load washer

Washer is "stuck" in mid-cycle and will not drain and spin. Manual suggests a drain hose issue. Have tried to drain and spin, machine seems like it wants to do this, but can't. Tried all troubleshooting options, nothing has helped. After a few minutes, all lights around cycle choices flash. What's the deal? machine stopped in mid cycle won't spin or drain. door locked and add garmen lights both go on when I try ti restart. After a few minutes all lights on front panel start to flash.

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  • jch5119 Jan 28, 2009

    I have this same issue. Sometimes it works other times it won't. back flushing the drain tube seems to help sometimes.

  • Anonymous Mar 25, 2014

    Lights on front panel flash on and off. Machine may or may not start. if starts, may or may not complete wash process. Machine may stop mid cycle and not restart.

    unplug/re-plug does not change symptoms.

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Remove bottom panel open pump port and ck for foreign objects lean washer toward rear wall this will help help keep water toward rear and reduce flooding floor might try opening door first and dipping out as much water as possible with bottom panel removed reach up to lock area there is a tear shaped plastic peace pull it down to release door

Posted on Jun 02, 2008

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Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

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If you are having problems with your front load washing machine then checkout this tip...

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heatman101

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Hi,
It sounds like you have something stuck in the pump.
To repair
Unplug machine.
Remove bottom front panel(remove 2-3 screws in the bottom) Pull bottom of panel out and down to remove.
Towards the center bottom you will see the pump. On the front is a round thing that resembles a filter. This is the pump filter screen...Get a shallow pan to put under screen. Turn lid counter clockwise to remove(turn slowly and allow water to drain. As you may need to dump pan several times before all water is drained out. Be carful or you could end up with water everywhere. Once the water is drained pull out screen and remove the debris and objects stuck in screen and filter housing you should also be able to see the impeller on the pump inspect for debris. Once everything is cleaned out reverse removal procedures put back together.

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