Question about HP Color LaserJet 3500 Printer

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Hey jaylex -

Have a problem with an hp 3500 and the drum keeps picking up overflow toner from the toner pick-up or what ever you might call it... took the whole thing apart... seems like there are some oil smudges on it from previous owner... how can i completely clean the drum and get it to stop printing toner streeks...

--im desperate and printing a direct mail ad.... please help

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Sorry for the delay the stain is more likely to be the charge roller that has the smudge. or that the transfer is faulty. Replace the relevant part. Transfer is the black belt unit attached to the fron cover.

Thanks Jason

Posted on Aug 17, 2008

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REPLACE BAD TONER CARTRIDGE/DRUM

Posted on Jun 24, 2008

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1 Answer

HP 3550 printer: copies are coming out with faint images of previous printing jobs


Hello,

Ghosting is caused by a failing transfer belt assembly. The transfer belt is how the printer moves the image from the colored toner cartridges to the paper. The surface has a special organic that allows the toner to be picked up and is transferred to the paper but when it gets worn down some of the toner stays on the transfer belt which causes the ghosting of the previous image. The transfer belt assembly is user replaceable and looks just like a big toner cartridge. You can get them from Office Depot or Amazon.com as well as almost any place you can get the toner for the unit. Here is a link to Amazon.com

http://www.amazon.com/HP-Color-Laserjet-3500-3700TRANSFER/dp/B0001GKY7C/ref=sr_1_1?ie=UTF8&qid=1315341092&sr=8-1

I hope this helps, if so please rate my solution.

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From: <a href="http://skyjuiceiswater.blogspot.com/2008/09/cleaning-samsung-ml-1610-laser-printer.html">http://skyjuiceiswater.blogspot.com/2008/09/cleaning-samsung-ml-1610-laser-printer.html</a><br /> <br /> Laser Scanning Unit (LSU)<br /> <br />It is the &ldquo;printer head&rdquo; of the printer. Instead of emitting ink, the LSU emits a laser beam, directing it at the drum of the toner cartridge so that electrostatic charge can be transferred onto the paper to form a &ldquo;temporary glue&rdquo; to pick up the carbons as the paper passes through the drum.

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1 - Remove Paper Tray
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3 - carefully remove "rubber bands" from roller
4 - turn rubber bands inside out and carefully return to rollers

5 - remove toner cartridge
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2 Answers

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Let it go through its checks. When you take the toner out, clean it, wipe off the chip (upper right) then snap it back in. It may stop with the yellow and it may continue through the other colors.

What I found, is that it is really the paper feed being out of sync. Keep with it, it will resolve itself.

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13.01.00 (HP 3500) 13.20.00 (HP 3700) Description A media delay jam has occurred in the registration area. Action Check for media stopped or jammed in the area of Tray 1 pick-up, Tray 2 pick-up/feed, and Tray 3 pick-up area (if Tray 3 is installed). Remove any media and continue printing. 13.02.00 (HP 3500) 13.20.00 (HP 3700) Description A media delay jam has occurred in the registration area. Action Check for media stopped or jammed in the area of Tray 1 pick-up, Tray 2 pick-up/feed, and Tray 3 pick-up area (if Tray 3 is installed). Remove any media and continue printing. these are areas that you mentioned and fixes to them http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00047478#A3 this is the link to all error codes for your printer you might want to print these out and keep safe

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