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Zenith DVD player. Serv. No.DZ9721CND Wheb playing the DVD player the screen splits the screen into half. Both sides play the program. The screen then showa a llarge PSCAN word and staya there. I cannot do anything other. Why? Lee Purnell

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Hi,
This kind of picture comes when Progressive Scan mode turns On but connected tvv does not support video signal format.
Turn Off Progressive Scan mode to fix the issue.
Press Stop button to stop playback of any disc in unit, Press and hold STOP button on unit itself for at least 6 seconds to cancel P-Scan mode. This will bring correct picture in tv.
Let me know model number of this dvd player if you have additional question.
Thanks.

Posted on Oct 13, 2010

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Posted on Jan 02, 2017

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