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I have issues every time I remove the battery. Under settings there is an option for USB mode. The default mode does not seem to recognize the device as a file storage device. Try the other USB option and you may have more luck (Again, the USB option is found on the MPC player, not on thecomputer)
For the most part all the onse that we've had have been doomed, either a cold soder joint or a volume key sinking into the body and sticking at zero. The battery coil may be out of place, so try bending that back in place. If nlot, I don't know what's wrong.