Question about Kenmore Refrigerators
Bottom of both the refrig and freezer are cold and the top part is warm
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
CHECK TO SEE IF THE EVAPORATOR FAN MOTOR IS RUNNING, ITS IN THE BACK OF THE FREEZER SIDE, MOTOR MAY BE BAD OR SOMETHING COULD BE BLOCKING IT...
Posted on Feb 07, 2008
I have the same problem and I am able to resolve it by defrosting the element which is behind the inside rear panel of the freezer. I use a hair dryer to melt the ice build up. It happbed a couple of times so I know that there is a cause for this which may be the defrost heater but I am not sure how to confirm this. Let me know if you have any ideas.
Posted on Sep 16, 2008
SOURCE: cold freezer/warm refrigerator
Same problem with Frigidaire Gallery model#GLRT182SAW5 (dated 2002 on back of case)
Vents were blocked with ice. Vents (from top compartment to lower) located behind light. You can check by poking a chopstick up the (2) holes; be careful not to hit fan blades.
- took freezer coil cover off in back; checked that defrost heater element was working (marked and rotated the timer in the hole next to light); checked that fan working. Found ice in the vents and defrost drip area. Got it out with hair dryer.
- cleaned compressor coils in back (check fan is rotating; also tweaked some of the compressor tubing bends to make them more smooth - read somewhere about a manufacturing defect ...); blew out drip tube from defroster while down there.
- Set the freezer control to WARM and the refrig control to COLD (THIS SHOULD IMPROVE AIR FLOW FROM TOP TO BOTTOM).
- Put thermometers in top and bottom. Checked that refrigerator cycles (not running continuously). Checked that cold air is coming down from (2) vents behind light.
OK: so far, so good. Lower compartment is 40 or under. Top is under 18.
CONCLUSION: Suspect marginal design. Had problems with another similar model where defroster ice doesn't drain correctly, pools and refreezes. Leading to blocked vents as well as blocked defroster drain and similar problem including dripping water from top to bottom and warm bottom.
MAYBE KEEPING THE FREEZER CONTROL AT WARM GETS AROUND THE PROBLEM?? ANYWAY, ITS WORKING FOR ME FOR NOW !!
Posted on Dec 13, 2008
SOURCE: freezer cold /refrigator warm
When the compressor is running, if the fan by the compressor and the fan inside the freezer are both running, and there is no frost on the back wall of the freezer (if there was frost would indicate a defrost issue) then check the air dampener. It is located at the very top left back side of the fresh food section. If it is not opening up, no air will flow from the freezer compartment (where all the cooling takes place) into the refrigerator section.
Posted on Jul 04, 2009
5 reasons for fridge and/or freezer getting warm: 1- the evaporator coils are icing up and won?t let air circulate. 2- the evaporator fan is not working to circulate air. 3- there is no refrigerant in the system. 4- no power to fridge or compressor. 5- the condenser coils have no air circulation check under the fridge behind the vent. if it is too dusty or the fan isn?t working, it is not getting enough airflow to cool down. replace fan and/or vacuum out the dust. if there is no power to the fridge, the light will be off. if the compressor is not running, there is a defrost timer that cuts the power temporarily to the compressor to melt ice on the coils. it?s located under the fridge behind the bottom vent. If the timer is off and the compressor is not going, the compressor or the main board is bad and needs replacing. there is also a temperature sensor on the evaporator coils that tells the defrost coil to turn on and when to turn off. if the defrost timer is on but the coil is not heating up, replace the sensor. if it still won?t heat up, it?s the timer or the coil. the easiest way to tell if there is no refrigerant- the freezer wall is warm and the compressor is loud. if there is no refrigerant, it may be more cost effective to replace the fridge. if you feel no air coming from the freezer vent, the fan needs replacing. If you feel air moving in the freezer but not the fridge, the channel from freezer to fridge is blocked. if the freezer has air and the rear freezer wall has frost on it, the evaporator coils are iced up and need defrosting. causes: 1. low refrigerant 2. no fan 3. too much humid air in fridge/freezer due to door open or bad door seals 4. the condensate drain tube is clogged if the seal around the door is ripped or not completely sealing, or there is condensation at the bottom or the walls of the fridge, replace the seal(s). no air, no fan. Replace if the refrigerant is low, it just needs a top off. but you need to be certified by the epa to move refrigerant, so get a professional. defrost solutions: unplug the fridge. remove the wall of the freezer that is frosted/icing up. use a hair dryer to melt the ice. do not get too close. you will see a drain under the evaporator coil. make sure it is not blocked. the water should run freely to a condensate pan under the fridge that evaporates the condensation with the hot line from the compressor. once the coil is free of ice, frost, and water, replace the panel and repair any of the problems that caused the icing up. plug the fridge in and turn it on. If it frosts up within a week, there is still an issue that not been taken care of.
Posted on Aug 28, 2009
Tips for a great answer:
May 06, 2015 | Refrigerators
Jul 19, 2010 | Frigidaire FRT17G4B Top Freezer...
May 16, 2010 | GE Profile 25.1 Cu. Ft. Side-by-Side...
Apr 26, 2010 | Hoover HCA391FFK Bottom Freezer...
Nov 19, 2009 | GE Monogram Side by Side Refrigerator
Oct 03, 2009 | GE GSL25JFPBS Side by Side Refrigerator
May 12, 2008 | Frigidaire FRS3R5EMB Side by Side...
Nov 12, 2007 | Frigidaire Refrigerators
128 people viewed this question
Usually answered in minutes!