Question about HP Photosmart C7250 All-In-One Thermal Printer

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Printer generates message of ink system failure. I've changed all inks to new ones. Turned the printer off many ways many times. no luck. notes: error # 0xc18a0001

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Pls change to a new print head .. it would resolve the issue

Posted on Oct 13, 2010

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How do I fix "ink system failure oxc18a0206" message on my HP Photosmart C7280 all-in-one?


Hopefully, this link will take you to the proper troubleshooting page.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03081973&lc=en&product=3204785&tmp_track_link=ot_search#N213

You'll click on the third plus sign on the page (+) because your message DOES include the words "ink system failure."

From there, you'll choose, by looking at the pictures, whether your printer has a removable print head.

You'll click on the appropriate answer -- yes it does, or no it doesn't,

Then, you'll identify which print cartridges your system uses, and THAT will take you to the proper troubleshooting steps for your printer's specific configuration.

The fix may be something you've already tried -- turning off the printer and unplugging it (but did you unplug it from BOTH the unit AND the wall, and then did you wait at least 15 seconds?), or the fix may be to service the printer.

Good luck! :)

Aug 07, 2014 | HP Photosmart C7280 All-in-One Printer

1 Answer

I've received a copier message that reads "Ink System Failure", and to turn printer off and then on. I've turned the copier on/off several times already, and the message will not go away. I've also...


There is a characteristic problem with these models and others that use that ink, that the part of the carrier that delivers the ink to the printhead cracks. There is no real solution, because there are no parts available for ANY HP ink printer. It's time for a new one. HP's solution is to `upgrade' you.... Wanna buy another HP???

Sep 18, 2010 | HP Photosmart Premium C309A All-In-One...

1 Answer

Will not print, has error message 0xc18a0406. ink system failure


The ink system failure message has a chance to be fixed or it may be a permanent issue. It can be pointing toward a firmware failure in the printer and if that is the case the following steps should fix it.
Press and hold the “*” key. Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release in sequence the "1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

Jan 20, 2010 | HP Photosmart C6180 All-In-One InkJet...

3 Answers

I have an ink system failure. I changed all of


The ink system failure message has a chance to be fixed or it may be a permanent issue. It can be pointing toward a firmware failure in the printer and if that is the case the following steps should fix it.
Press and hold the “*” key. Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release in sequence the "1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

Sep 27, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Hadn't used my printer for a few months. Changed one of my inks before I used it as it was empty, then the printer will not print at all. Error message 'ink system failure' . Have since changed all my...


Ink system failure with the 6 ink cartridges can only be solved by a MANAGER at a call center for this unit. I know, because I used to work for HP (not more than 6 months ago) and got laid off.. I'd always have to tell my manager and he'd take the call. There should be an OX error .. write that down. Hopefully you have an extended warentee, because they'll send you a new unit if some of the VERY easy solutions arn't working. Sometimes it just involves resetting in menues you didn't know was there.. The OX error is what gives them the solution. If you don't have a warentee you can buy a 1 time, but that only works if it's software.. or they can walk you through on the phone, if it's a unit replacement you're out that $$ because they helped you and you gotta get a new unit.

Aug 11, 2009 | HP Photosmart 3210 All-In-One InkJet...

4 Answers

Ink system has failed 0xc18a0206


This is easily fixed with the following key sequences. You do NOT have to open the printer and unplug a circuit board.

1) press * and # at the same time
2) press 1, 2, 3 and “support R0632M” should display
3) press > and “information menu” should display
4) press > and “configuration menu” should display
5) press OK and “hardware failure status” should display
6) press OK “failure status: clear”. Press OK to clear
7) press CANCEL
8) press CANCEL
9) press CANCEL
10) turn printer off, unplug power cord for 2 minutes, plug cord back in then turn printer back on.
NOTE: I did this and the fist time the error came back. Do the sequence again (as I did) and the error will be replaced with the usual print cartridge initialization screens. Print a test page to make sure.

Dec 08, 2008 | HP Office Equipment & Supplies

4 Answers

Ink system failure


have you unpluged it from the outlet? can you see any paper stuck?
otherwise you have a bad system board and would cost more to fix than just to by a new one.

Sep 02, 2008 | HP Photosmart D7360 All-In-One InkJet...

3 Answers

HP Photosmart c7180: "Ink System Failure" error code Oxc18a0306


I get the ink system failure message on my hp c7180 as well as an error code of oxc18a0306.

Aug 24, 2008 | HP Photosmart D7160 InkJet Printer

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