Question about Altec Lansing AHS-502 Headset

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My friends can hear me but i can not hear them threw msn

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There could be multiple problems. Make sure the device is connected correctly. If it is make sure other devices with same connection type work with port to verify that the port is functioning correctly. Locate drivers for hardware and reinstall on the computer. Make sure incoming audio function for computer/ program is set to the Altec Lansing AHS-502 Headset. If these solutions do not work call service number for Altec to further options or warranty information.

Altec lansing customer service number: (800) 258-3288

Posted on Oct 13, 2010

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