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Drops of water inside pedestal of washer.

We got a Whirlpool Duet front loading washer last week. We also purchased the pedestal for it to sit on. Everytime the washer is used there is a small amount of water that drops into the drawer of the pedestal. It is not a lot, perhaps a teaspoon or so. You can feel the bottom of the washer is damp above where the water is. It is at the very front of the washer and pedestal.

Jimmy Laughlin

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Sounds like you have a leak around the door bellow somewhere, or your drain pump. The bellow is the rubber gray boot the seals around the wash tub and door. You will need to remove the bottom panel under the door to be sure. Remove the screws under the bottom edge of the panel. Once removed, the panel will drop down, then off. Inspect the washer with a load running. If the bellow leaks, a tell tale sign will be moisture showing up on the concrete counter weight in the front of the washer. Double check your drain pump and hoses as well. The pump is located directly under the wash tub in the front of the washer. The water tends to pool in the cabinet before it leaks out and drops into the pedestal drawer. If the bellow is leaking, make sure inspect it for rips and tears. You may just have a banding clamp that is loose. If the pump is leaking, make sure the clean out trap is on correctly and snug.

PS If you just purchased this washer and are experiencing problems already, this repair is covered under the one year limited warranty. Inspecting for a leak is not going to void the warranty. However, removing any major parts may. Just do an inspection to see if it is something obvious. If you suspect a part failure, get in touch with the retailer. If this was purchased from S**rs, they usually have a 30 day satisfaction guarantee. If you are not happy with the appliance, they should take it back.

Please let me know if you need further assistance.

Posted on Jun 01, 2008

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