Question about RCA ViSYS 2-Line Speakerphone

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I have a RCA ViSYS phone model #25205RE1-A. I would like to know how to turn off the answering machine. This is a business phone. My line is setup w/voice-mail and I have an electronic/computer based timecard system that shares the same phone line. B/C answering machine is picking up the timecards can't download and my voicemail is not picking up either.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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pazman
  • 81 Answers

SOURCE: RCA ViSYS 2 line business speakerphone

well 2 things, do you have voice mail and is it on the lines the phone is connected to??

Posted on Mar 30, 2008

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SOURCE: No issue, just a question.

ANY phone system will have this problem.

If 5 people call in, the first 4 will be answered, but the 5th will get busy, as there are no lines available into your phones voicemail system.

IF, you have voicemail through the phone company, you can get their voicemail feature for extra.

THEN, if 5 people call in, the first 4 go to the phones, and the fifth gets the voicemail greeting.

It would be dependant on the line provider how many calls their voicemail would handle at one time. SO if 500 people call in, 4 get through, and MAYBE 5 go to voicemail, the rest get busy.....

Posted on Jan 13, 2009

  • 1 Answer

SOURCE: Voicemail Light on base/phone has little mail picture! no new one

Had a G E cordless with the same problem. Instruction manual was of little to know help - only reference to the voicemail was on the indentify parts picture and that you had to have the service through your service provider. Tried calling GE all they would do was keep pitching there tech service for a fee. Since the unit was almost 2 years old they said it would be "cost prohibitive to send it for repair" and if I did not want to pay for tech support (starting at about $30 and up depending on the problem) they would suggest I buy a new phone!!!! I paid $169 for this phone less than 2 years ago 6.0 with base and extra set and they say it is obsolete. After much searching (on my own) found the problem. You need to call and talk to your phone company. If any service disruption, repair, add on service, combining services, etc have taken place they may have changed your service. Without notifying you they may have "upgraded" your service so that all unanswered calls go to their wireless version of an answering machine registered to your phone number. They do not have to tell you they have changed or upgraded your service to do this. The easiest way to tell is to have someone call you and be there when it rings but don't answer. If after a certain amount of rings it stops (8 or less) or even better is you have an answering machine and it doesn't go to the answering machine - there's your culprit!!! Call your tester and ask them what "voicemail message" they received - if any. The amazing part to me is friends did not even notice the different message - we were missing appointment checks and everything due to the little "complimentary upgrade". For my telephone through TDS the way to also check was to pick up the phone and dial *95. This service can only be turned off by the phone company - hopefully before it wears down your handset batteries like it did ours in less than 2 weeks.

Posted on Jun 08, 2009

  • 1 Answer

SOURCE: HOW DO I TURN OFF

Briefly press the Answer L1 or L2 button, it displays the answering status on LCD. For example, L1: ANSWER OFF.

To change the status, press and hold the Answer L1. Unit will display and announce the new status of the answering system.

Posted on Dec 31, 2010

cnavarro
  • 2460 Answers

SOURCE: I have a RCA 2-line

And you won't. The model you listed is just a phone, it is not an answering machine. You either have voice mail as part of your phone service, or you have another RCA system phone that is acting as the voice mail machine.

Here's the manual http://www.rca4business.com/products/pc/pdf/instruction-book/25201RE1.pdf

Carl

Posted on Feb 28, 2011

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Here's the manual for your 2-line phone:
http://www.rca4business.com/products/pc/pdf/instruction-book/25255RE2.pdf

refer to pages 40-43 of your manual for "Answering System Operation."

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And you won't. The model you listed is just a phone, it is not an answering machine. You either have voice mail as part of your phone service, or you have another RCA system phone that is acting as the voice mail machine.

Here's the manual http://www.rca4business.com/products/pc/pdf/instruction-book/25201RE1.pdf

Carl

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To change the status, press and hold the Answer L1. Unit will display and announce the new status of the answering system.

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