Question about HP Photosmart 2575 All-In-One Printer, Scanner, Copier
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Posted on Jan 02, 2017
SOURCE: Error messages on display...
Please review the excerpt from HP technical support website http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&lc=en&cc=us&dlc=en&product=441240&rule=31105&lang=en Use the instructions below to resolve the issue by restarting the product. 1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on. 2. Open the cover of the product and remove the print cartridges. 3. Close the cover and wait for the Insert Ink Cartridges message to display. 4. Disconnect the power cord from the back of the product and wait for one minute. 5. Reconnect the power cord. If the product does not automatically turn on, press the Power button. 6. Open the cover and reinsert the print cartridges. 7. Close the cover. If prompted, print a calibration page. 8. Reconnect the USB cable, and try to print a print job from the computer. If these steps did not resolve the issue, contact HP technical support for assistance.
Posted on Jul 27, 2007
SOURCE: hp 2355 all in one error message
mine HP was acting the same way after a jam. I contacted hp and they told me it was a hardware issue and that I would need to purchase a new printer. I found a KB on thier site for this issue. It involved removing both ink carts and then reseting the printer with the ink carts out. it seemed to work.
Posted on Jul 03, 2008
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