Question about Office Equipment & Supplies
If the fuser assy has been repaired and you keep experiancing an E002 the problem is most likely a faulty DC Controller (main board) The DC Controller handles the voltage applied to the fuser assy and gives the error code E002 or E003. Have your tech clean & reseat connectors on the DC Controller before just replacing it. I have found cleaning the connectors & reseating them solves the problem 75% of the time.
Posted on Oct 13, 2010
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Posted on Jan 02, 2017
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