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Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
Have you tried to reset the iPod? The first reset to try is a "soft" one where you just turn the hold switch on and off. If that does nothing, hold down the play and centre buttons together for about 10 seconds. More info is here: http://www.apple.com/support/ipod/five_rs/nano/