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When i turn my wifi on, the light next to the switch comes on. the wifi identification light ( on the right side of the computer) however, doesnt. it also will not pick up a wireless signal. when i try to diagnose the problem, it tells me that wifi is not on. ive tried everything i can find in the users guide and even tried cross referencing it to the toshiba website. the support rep told me to google for info on how to fix it and said he was pretty sure that it was a software issue. what do i need to do or look up to fix this? thank you for help. robert

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