Question about Webroot AntiVirus with AntiSpyware & Firewall: Windows

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Can not get webroot antivirus to do a scan. It does not expire until May 2011

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Get a better anti-virus solution: use Avast, it is much better. Go to www.filehippo.com to download it. Once you are at filehippo, you will find many different, free security downloads, but Avast is the best one there (including Microsoft's Security Essentials).

For Root Kit issues, try RootkitRevealer

Posted on Oct 13, 2010

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Webroot and spysweeper 2011 no longer puts cookies into quarentee section


I have the same problem: Webroot 2011 no longer detects and quarantines cookies. If you go to the Webroot Support page and type "no longer quarantine cookies", it offers the generated issue: "You want to know why Internet Explorer cookies are not detected in a scan"; to which it offers the following answer: "A recent Microsoft security update (KB 2559049) [...check your Windows updater, I got this security update on my computer on August 10th...] prevents Webroot security programs from identifying spy cookies on systems where the update is applied. Although these cookies cannot be detected, your core antivirus and anti-spyware protection is not compromised. Viruses and spyware are still blocked. Webroot engineers are actively investigating options to restore spy cookie detections and any solutions will be provided in an upcoming release." (This statement is not dated; I am looking at it now, August 28th, 2011, on their Webroot Support page.) I have Windows Vista operating system and Webroot 2011 version 7.0.11.21. My Webroot Antivirus with Spy Sweeper hasn't swept up anything in scans in the last couple of weeks, but it did block an internet site last night; so I think it's still working. Hope this helps!

Aug 19, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

My webroot anti virus wont let me do a scan... what could be wrong or how can i fix this problem.


All Webroot products as of August 2011 were replaced by Webroot SecureAnywhere, which resolves all issues with prior products including SpySweeper and Webroot Antivirus. Existing users should visit the Webroot site for a free upgrade to SecureAnywhere.

Aug 15, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

My webroot antivirus with spysweeper encounters a problem


All Webroot products as of August 2011 were replaced by Webroot SecureAnywhere, which resolves all issues with prior products including SpySweeper and Webroot Antivirus. Existing users should visit the Webroot site for a free upgrade to SecureAnywhere.

Aug 14, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Slow speed


If you do not have sufficient anti virus / spyware software then you most likely have a virus.
Clarify with what antivirus you have installed if any...
If you don't have any then I would suggest buying one of the following
Bit Defender Internet Security or Antivirus Pro http://www.bitdefender.com/2011/en/internetsecurity2011/?gclid=CLjrkuuU-6kCFQQCbAodJX-fZg
Webroot Internet Security or Antivirus with spysweeper http://www.webroot.com/En_US/consumer.html
or Kaspersky Internet Security http://usa.kaspersky.com/store/all-products?c_id=GOO1673628
Once installed make sure to update the software and run a full scan If you are unable to update the software Reboot the computer and press F8 until you get a menu Select "Safemode with networking" You should now be able to update the software and run a full scan

Jul 12, 2011 | Acer Aspire One PC Notebook

1 Answer

Webroot spy sweeper with antivirus has gone completely blank. I can't click on any buttons and it has a white, blank screen; it won't load either. I have Windows Vista and i dont think it's expired, yet....


It sounds like your Webroot Spysweeper With AntiVirus Program crashed.

1. Click on CTRL+ALT+ DEL keys (All at once) to bring up the task manager.

2. Under the Applications tab>Click on webroot spysweeper to highlight it. Then click on end task.

3. I would suggest you uninstall and re-install it.

4. Go to Start>Control Panel>Programs>Uninstall a Program

5. Scroll down thru all Programs until you find WebRoot Spysweeper. Click it to highlight it- then click uninstall.

6. When it is finished uninstalling-click on Start>Restart pc.

7. After you log in to your pc>re-install webroot spysweeper.

8. After installation is complete, reboot your pc. This should fix the problem.

Apr 25, 2011 | Webroot Spy Sweeper with AntiVirus:...

1 Answer

Can't click on scan button in webroot Antivirus window,it's greyed out what do I do to be able to fix this?


try to check expired date of the service. maybe the activation has been expired. if not, try to reinstall it. but, if still happen i think the main problem your computer is already get a virus.. hope this useful. regard, riyan.

Feb 26, 2011 | Webroot Spy Sweeper (spysweeper) for PC

3 Answers

Uninstalled old version of webroot spy sweeper and no internet


try another internet browser. if that won't work post a comment and i will see what else could be the problem

Jun 28, 2010 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Installing a new antivirus program


if you know registry editor then go regedit find all webroot stuff and delete

Jul 11, 2009 | Webroot Spy Sweeper (spysweeper) for PC

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